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Zendesk Suite vs OMNITRACKS
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Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
US$55.00/month
Not provided by vendor
Overall
4.4 (4,011)Overall
2.0 (1)
Over 110,000 companies rely on Zendesk's customer service solution to build the best customer experience. Our software is powerful and flexible, and scales to meet the needs of any business.
IT services companies
- Alerts/Escalation
- Assignment Management
- Computer Telephony Integration
- Content Management System (CMS) Software
- Customer Complaint Tracking
- Dashboard Software
- Knowledge Base Management
- Onboarding Software
- Project Management Software
- Ticket Management
- Alerts/Escalation
- Assignment Management
- Computer Telephony Integration
- Content Management System (CMS) Software
- Customer Complaint Tracking
- Dashboard Software
- Knowledge Base Management
- Onboarding Software
- Project Management Software
- Ticket Management
- Cloud-based
- On-premise
- Cloud-based
- On-premise
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat
