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About Eventbrite

Eventbrite provides cost-effective, innovative registration software to help businesses set up, manage, and sell out events online.

Learn more about Eventbrite

Pros:

Eventbrite has been a great tool for sourcing networking events or when looking for training opportunities within the community.

Cons:

The lack of customer service accessibility. No email, no phone number no chat window.

Eventbrite ratings

Average score

Ease of Use
4.6
Customer Service
4.3
Features
4.5
Value for Money
4.5

Likelihood to recommend

8.7/10

Eventbrite has an overall rating of 4.6 out 5 stars based on 5,584 user reviews on Capterra.

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Filter reviews (5,582)

Pat
Pat
Owner/CEO in US
Verified LinkedIn User
Music, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Easy to use, All the features you need

4.0 last year

Comments: Used them to great effect for several events, easy to use and integrate on Facebook, and the fees were relatively low considering the features they provide. Definitely would recommend to others

Pros:

Eventbrite is a great platform if you have an event (or events) you are selling tickets to online. - Easy to integrate into Facebook Events so your followers & FB friends can purchase tix right from the events page. - If you have a scanner, you can scan tickets and register guests as they arrive so you know who has entered already, and who has not yet scanned their ticket at will call- Pricing is not too expensive in comparison to many other ticketing sites

Cons:

I think Eventbrite could reduce their fee structure a bit. As they are not involved in the event itself, taking a portion of each attendee ticket sale (3.5% fee) in addition to their $0.99 Service fee seems a bit excessive. I realize this is likely the structure that has allowed them to grow to such a large business in the events space, but I think this model may be a bit much as event organizers also have to pay the $9.99 monthly fee to be an Eventbrite member. However, in the grand scheme of things - the convenience of the Eventbrite service is worth the fees so far. Really no other major gripes with the service

Fernando
CEO - IT Consultant in US
Information Technology & Services, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Eventbrite, best public event platform around.

4.0 4 months ago

Comments: In general I feel it is a great platform and I like getting my event information through it.

Pros:

Great way to learn about in person and online events of interest to me in my area and to get tickets.

Cons:

While browsing events and getting tickets is mostly free other than the cost of the tickets, and creating small events (25 tickets or less) is pretty straight forward. in order to do larger events I have to pay for a subscription.

Michael
OWNER in US
Entertainment, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

When too much growth stunts you quality!

3.0 3 weeks ago New

Pros:

it's reach ability. People know the name.

Cons:

You have to wait for your money and it's grown so big you have to have the exact correct information, or your event will be lost.

Kashish
Founder in India
Events Services, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

EventBrite review

3.0 last month New

Pros:

Setting up events is quick, and it’s packed with tools to promote on social media and analyze ticket sales. I love the flexibility in ticketing and the simple check-in app, plus their customer support is great if you ever need help. Perfect for managing everything from small gatherings to big events without the stress.

Cons:

fees on ticket sales can add up, and customization for event pages is limited, so it’s harder to create a unique look. It also requires external marketing to reach full potential, the mobile app can be a bit basic, and refunds may take longer than expected.

Amy
Administrative Partner in US
Real Estate, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Event Planning Made Easy

5.0 2 months ago New

Comments: We use Eventbrite for private client events and public real estate events. We appreciate the ease of use, the professional look, and reporting tools Eventbrite offers to track our events.

Pros:

We like the ease of use and quality of the site. Our event pages look neat and professional and we are able to customize the reservation options we need based on the event type.

Cons:

We add the ability to collect phone number from our attendees, but would appreciate if that was automatic.

Edward
App Integrations Specialist in UK
Computer Software, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Good for free / low price events

5.0 last week New

Comments: Solid choice for free / low cost events with no / minimal 'policing' requirements. Better options exist for member-only events or those with higher priced tickets.

Pros:

High quality offer with strong brand recognition amongst attendees

Cons:

It's not possible to vary pricing using external data e.g. membership status. Fees are high.

Chijioke
Support Worker in UK
Hospital & Health Care, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Ideal tool for events

5.0 2 weeks ago New

Comments: Easy to use tool. The whole process from start to finish was seemless

Pros:

The simplicity and easy of use makes Eventbrite a top choice.

Cons:

None for now. I have used it twice and not had any issue with the application.

Verified Reviewer
Verified LinkedIn User
Marketing & Advertising, Self Employed
Used the Software for: 1+ year
Reviewer Source

Highly recommend

5.0 2 months ago New

Comments: I enjoy using Eventbrite to stay in the know for events occurring in local areas around me. I also have used software for advertising my own personal endeavors.

Pros:

The access to events and tickets all in one place. I have personally used Eventbrite for personal and professional events.

Cons:

As a personal user it can be difficult or overwhelming to navigate the events if you are unsure of which you may be interested in.

Verified Reviewer
Verified LinkedIn User
Events Services, Self Employed
Used the Software for: 1+ year
Reviewer Source

Perfect way to sell tickets!

4.0 4 weeks ago New

Comments: A nice easy to adopt platform for running event ticket sales. It gets the job done.

Pros:

Pretty easy to learn, and its great that its so well known in the public so the interface is familiar to most audiences.

Cons:

Not much to complain about. It's not amazingly robust but it does what is most needed.

Verified Reviewer
Verified LinkedIn User
Graphic Design Software, Self Employed
Used the Software for: 1+ year
Reviewer Source

Find fun events

5.0 last month New

Pros:

It's easy to find things to do and simple to get tickets if interested

Cons:

There isn't anything I can think of that I don't like about it

Charissa
CEO in US
Civic & Social Organization, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Still the Top Choices for Small and Large Events

4.0 3 months ago

Comments: Eventbrite is highly flexible and works well for our smaller or free events. On the other hand, Cvent is our go-to for larger events that need custom apps, onsite badge printing, and various conference-specific features. The price Cvent charges is worth the value it delivers for these occasions. For low-cost or free events, Eventbrite is still the preferred option.

Pros:

I found it incredibly easy to use, making it simple for both small and large businesses to create professional events.

Cons:

A downside is the steep fees, particularly for high-ticket events.

Tatiana
Associate Director in US
Health, Wellness & Fitness, Self Employed
Used the Software for: 2+ years
Reviewer Source

Easy to Use, Always Spot On With Fun Events

5.0 4 months ago

Comments: I’ve utilized eventbrite for a few years now. It makes finding local events that interest me very easy. Whenever I need something to do on the weekend with family or friends, I know I can rely on eventbrite to provide me with good suggestions. It’s easy to navigate, filter, and share event information.

Pros:

I appreciate the ease of use within the app. I can very quickly find local events that spark my interest and next steps for reserving my spot. The filtering capabilities are very useful to narrow down the best, most relevant results to me.

Cons:

I can’t say that there’s anything I don’t like about the app. I’ve been using it for years and am able to quickly find what I’m looking for.

Shrawani
Marketing Executive in India
Information Technology & Services, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Plan outings on fingertips.

3.0 9 months ago

Comments: Eventbrite is flexible, secure and accessible. It provides a lot of categories to choose from. The exhaustive model is truly one of a kind!

Pros:

The most liked feature of Eventbrite has to be how user-friendly the interface is. It serves as an exceptional marketing tool to promote events. The page management provides all the information in a comprehensive manner. The analytical report provides an excellent overview of traffic, attendee movements and other insights that allows to take informed decisions in the future. It allows the host to update FAQs and also interact with the attendees making it truly exhaustive. The mobile accessibility for both the host and the attendee really allows to handle things on fingertips.

Cons:

What i don't like is that it doesn't allow to put the original website page on the dashboard. Sometimes certain categories of events are empty. I've had problems to increase the reach of the event as well. Providing guidelines for the same would be absolutely helpful.

Luciana
Interpreter in Argentina
Consumer Services, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Excellent resource for great events!

5.0 3 months ago

Comments: I had some weekend where i would struggle because I wanted to do something fun and well, eventbrite its always my first source to find something fun to do. It has a lot of events and I bought a lot of tickets to different events here. Love it!

Pros:

Always up to date with events around my area, Its a great source if you do not know what to do next weekend for example, always a lot of fun options and its really trustable app.

Cons:

Maybe the aesthetic, but its really a good resource.

Erin
Erin
Care Experience Coordinator in US
Verified LinkedIn User
Hospital & Health Care, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Eventbrite Review: Room for Improvement

4.0 3 months ago

Pros:

I thought Eventbrite was relatively easy to buy tickets on, and I liked receiving an email confirmation once purchased.

Cons:

When I bought my tickets for an event on Eventbrite, I was not given a barcode to check in at the event. It seemed as though there was miscommunication between the organizer of the event and Eventbrite. I used the "help" feature to attempt to talk to a representative, but no one got back to me in time. Seems very disorganized.

Sheral
Manager in US
Music, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

I like EventBrite for something you CAN use for FREE or pay.

4.0 4 months ago

Comments: Good so far. I use it at least monthly, selling online tickets. I used the "discount" ticket feature for the first time and it works really nice! I have also paid for advertising this month, which will start in about 10 days. I'm excited to see the traffic.

Pros:

It's fairly easy to use. I like that it drives you through the important set up pieces and then gives you areas to supply additional functionality in those basic steps.

Cons:

Deleting/cancelling events needs to be easier. I have recurring events that have been cancelled and I can't seem to get them to go away even though no tickets were sold. The "tickets" available to sell is confusing.

Sam
Office Administrator in US
Utilities, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Makes Planning/Managing Events a Breeze

5.0 3 months ago

Comments: Great experience using Eventbrite. The fundraise we hosted was a HUGE success thanks to it's user-friendly and easy to navigate interface. Planning and managing events has never been easier for us since using this software. If you choose this, you will not be disappointed.

Pros:

The event management is unparalleled. Everything is so simple and easy to use. The interface is great, it is easy to share your events, and the platform intelligence is excellent for marking marketing decisions. It also has a very streamlined workflow which I enjoy.

Cons:

It has some limitations especially the less you pay. Some third party integrations can behave difficultly sometimes, but nothing that would turn someone off to using the software.

Earl
Regulatory Manager in US
Food & Beverages, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Mastering Events

5.0 12 months ago

Comments: I find Eventbrite to be a reliable platform for event planning. Its user-friendly interface and comprehensive tools simplify organizing and promoting events efficiently.

Pros:

I like Eventbrite's user-friendly interface and comprehensive tools that simplify event planning, promotion, and management. It offers efficient solutions for organizers and attendees, contributing to successful and enjoyable events.

Cons:

While Eventbrite is generally effective, I would say that the fees associated with ticket sales can be a drawback for some organizers. It's important for users to weigh the costs against the benefits of using the platform.

Marco
Marco
Course designer and training consultant in Belgium
Verified LinkedIn User
E-Learning, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

A selling and communicating set of tools

4.0 4 months ago

Comments: I used it for some on site workshops or online courses. I integrated some tools in my wordpress website, I used personalized links with Facebook, newsletters, etc. to identify the best communication channels and those which sell best.

Pros:

The simplicity of use, the integration in other platforms like Wordpress, specific links to identify the best channels.

Cons:

The pricing, the layout is not always what you expected.

Brittany
Consultant in US
Health, Wellness & Fitness, Self Employed
Used the Software for: 2+ years
Reviewer Source

Eventbrite Review

5.0 3 months ago

Comments: Overall, my experience with Eventbrite has been cool! It has its ups and downs. You really have to do your research when it comes to the people hosting the events you want to attend.

Pros:

What I like most about Eventbrite is that you can find events in your neighborhood or surrounding areas to attend—whether you're looking to have a good time, network, or promote your own events.

Cons:

Anyone can post an event on Eventbrite, and some may overhype their event, making it seem bigger than it is. People might overcharge, especially for vendor opportunities, and if no one shows up, it could end up being a waste of time and money.

Jessica
Owner in US
Writing & Editing, Self Employed
Used the Software for: 2+ years
Reviewer Source

Eventbrite Keeps Me Busy!

5.0 4 months ago

Comments: Very positive! I use Eventbrite often as a way to make plans and see what is going on in my community.

Pros:

I love being able to see what events are happening in my area in one consolidated place. Eventbrite also has all of the information I need to know about the event, and makes buying tickets easy. Accessing tickets is also easy.

Cons:

I wish I could get a monthly newsletter about events happening near me, or an algorithm that knows what types of events I like. For example, I attend a lot of outdoor yoga events through Eventbrite, and would like to be notified about more.

Arlene
not applicable in Canada
Religious Institutions, Self Employed
Used the Software for: 2+ years
Reviewer Source

Event Brite overview

5.0 2 months ago New

Comments: Event brite can be a very good platform to plan events seamlessly ,but care need to be taken based on your specific needs .

Pros:

I like event brite the interface is user friendly very simple and easy to use. Very easy to navigate. there are a variety of tools on event brite for both event organizers and attendees. There is also a mobile app , which makes it even more convenient to use. Eventbrite can be readily integrated with other platforms such as email marketing tools, social media and payment options.

Cons:

The cost for event brite can potentially grow making it very costly as there's a service charge per ticket . This can be very costly especially for large events

Robbi
Owner in Canada
E-Learning, Self Employed
Used the Software for: 2+ years
Reviewer Source

Makes events easy!

5.0 last month New

Comments: Overall, Eventbrite is a great solution. It's easy for first-time event coordinators, seamless for ticket purchasers, and intuitive for last-minute volunteers tasked with working the door. Door check-ins are quick with either scan or manual check-in by name, and purchases are quick and customizable (i.e. admin can offer reduced prices after a certain time, etc.).

Pros:

Eventbrite is a great entry-level ticketing software. It's easy to set up, easy to use, customizable for administrators, and allows you to create specific roles. Having a dedicated role for door staff with only the functions they need can significantly speed up the guest entry process.

Cons:

Manual entry for credit cards is cumbersome if you don't have Square or a similar solution on board.

Allison
Owner in US
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Eventbrite Review

5.0 2 months ago New

Comments: I've used this for large events in college, small events with family, and special events in my office.

Pros:

I like how easy it is to schedule and monitor RSVPs for events of all sizes (and all ages of those invited which is key!!!)

Cons:

That I don't have reason to use it as often as I'd like, which isn't anyone's fault but mine!

Kaitlin
Founder in US
Consumer Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Updated and destressed

5.0 3 months ago

Pros:

Eventbrite makes event marketing planning and ticketing so simple , it truly takes the stress out of event field.

Cons:

The recent change to the platform took some adjustments to get use to but overall nothing bad to say.