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About Revver

Revver helps you organize and automate all of your document-dependent work, putting your documents to work for you.

Learn more about Revver

Pros:

EFile's Rubex integration makes it incredibly easy to import large numbers of work-related documents, and with the correct pathing set up, will even title them appropriately for filing purposes.

Cons:

Sometimes the check in/out feature fails and the software has to be reloaded on desktop. Also, the email feature worked in the beginning but no longer does.

Revver ratings

Average score

Ease of Use
4.2
Customer Service
4.4
Features
4.2
Value for Money
4.2

Likelihood to recommend

8.1/ 10

Revver has an overall rating of <span class="">4.4</span> out 5 stars based on <span class="">898</span> user reviews on Capterra.

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Filter reviews (898)

Kathryn F.
Kathryn F.
Attorney in US
Verified LinkedIn User
Law Practice, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Better Than Others With Room for Improvement

5.0 4 years ago

Comments: eFileCabinet support has been quick and resolved any questions/concerns that I have. The price is higher than others but you get more features than lower-priced programs.

Pros:

The ability to customize sharing so much; granting access without individual having to have separate account for program; preview pane; branding ability; multiple viewing panes at once; audit trail easily accessible; folder templates; e-signature in program

Cons:

Invitation email 24 hour timeout; inability to select multiple files that aren't listed consecutively; drop down for filing is visually a little difficult to differentiate between; works better in certain internet browsers; Gmail will not allow as third-party app because level of security not high enough (for pulling in emails)

Alternatives Considered: Smokeball

Reasons for Choosing Revver: Needed more security; tired of switching between views (folder/document list vs preview of doc); couldn't as easily control internal and external access; no templates; no ability to e-sign within

Switched From: Dropbox Business

Reasons for Switching to Revver: Smokeball was desktop based (no option for cloud) and only runs on PCs.

Revver Response

4 years ago

It's great to learn more about how eFileCabinet is helpful for your business, thank you so much for taking the time to leave us with this review and your feedback!

Lisa
Senior Director, HR in US
Nonprofit Organization Management, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Worth it!

5.0 5 years ago

Comments: We have had an excellent experience with eFileCabinet. The customer service team is very responsive, our sales person is well informed on the product and can easily direct you to the team member who will be able to assist you with a problem. The trainers are patient and are willing to advise on the set up of your files. Our trainer, Kevin, knows EVERYTHING about the product, and is willing to do multiple sessions for us to make sure that we understand how to use the product.

Pros:

eFile Cabinet and the associated Rubex software make moving from paper files to digital files easy. The various add-ins provide access to the system from your email, PDF, MSExcel, and MSWord. Once uploaded, the files (and their contents) are easy to search. An additional feature that is particularly useful for our team is the ability to allow a "guest user" to access files for a limited time. This is a lifesaver for managing audits and allowing employees to access and view documents in their file. The best feature in this software is the "help" automations that literally walk you through the different activities you may want to accomplish in the software.

Cons:

This software can be used be a team that does not have a "plan" for moving to a digital platform, but that is very unwise. It is easy to begin using it right away; the biggest challenge comes in the set up and administration. There is a definite learning curve, and the training that is offered should be readily accepted -- it will be needed, and it is very helpful!

Alternatives Considered: Microsoft SharePoint and OneDrive

Reasons for Switching to Revver: eFileCabinet provided us with an on-line repository that was secure, easy to use, and we felt would last for quite a while. Nothing may last forever, but we feel confident in the security of our files and our ability to access them. The Microsoft Products often change (without notice), with features being updated or dropped with little or not time to make alternative plans. Additionally, they can be confusing and often require the use of a Developer. I set up the eFileCabinet account, the organization of new files, the governance protocols, and the upload of old files. The customer service is phenomenal, and I don't think I could have gotten this level of service and competence anywhere else.

Revver Response

5 years ago

Wow, this is amazing feedback to hear and we're so grateful to be supporting your business and look forward to helping you with future successes. Thanks for taking the time to leave us this review!

Ariel
Ariel
VP of Operations in US
Verified LinkedIn User
Hospitality, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Outdated Document and Media Share

3.0 2 years ago

Pros:

In the beginning I did find it somewhat entertaining.

Cons:

It never really has advanced technologically to make a big difference. There are many of their apps that provide the same service and more.

Adam
IT Coordinator in US
Higher Education Software, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Alfresco Enterprise Alternative

4.0 4 years ago

Comments: We needed a modern, robust, cloud-based document management system for long term digital archiving. Overall eFileCabinet has served our needs very well.

Pros:

The conversion team saved us from an aging system that we needed to abandon. The Cloud Server being the same cost as an on premises server was a great incentive for choosing eFileCabinet. The Cabinet -> Folder structure is easy to understand and navigate. The ability to share large files with users outside of our organization easily has also been a boon.

Cons:

Search is powerful, but due to the Alfresco Enterprise system we imported from relying on metadata tags for search, very particular steps are needed to use the search in eFileCabinet's Rubex properly. It's confusing for our core users sometimes. I'm not sure if I would feel differently about Rubex's search functions had we started our digital archive in Rubex, but as it is this is a function that is mildly frustrating.

Alternatives Considered: Alfresco Digital Business Platform

Reasons for Choosing Revver: The conversion team at eFileCabinet REALLY bailed us out of a jam. Our 160 year old higher education institution relied on an ancient Alfresco Enterprise server for archiving old scans of digital transcripts and the like. With a long expired support contract, getting any assistance with the very finicky and old Alfresco software that relies on Flash Player was next to impossible. Renewing the contract was several times more costly than moving all of our archives to eFileCabinet.

Switched From: Alfresco Digital Business Platform

Reasons for Switching to Revver: Alfresco support contracts cost tens of thousands of dollars and it felt like we were a nuisance to both their sales and support teams. Every other competitive product to eFileCabinet I found was either more affordable but did not meet our needs or was exceptionally more expensive and offered far more than we need. If you need to store thousands of scanned digital documents with the ability to search through them all, eFileCabinet delivers what you need. Its capabilities go beyond that and perhaps one day we will explore using it for other purposes, but for right now we are satisfied.

Patrick
Financial Advisor in US
Financial Services Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

eFileCabinet

5.0 4 years ago

Comments: Fantastic. Simple. Not afraid to use it as it is not overwhelming and almost no learning curve.

Pros:

A platform that provides an intuitive, simple and common filing system that mimics what one would utilize if using paper. There is very little set-up and also provides the ability to accommodate/configure each company's needs. The accessible customer service is based in USA and everyone has been extremely helpful without hold times. They will train you more than once, if needed, as it is a very simple means of going paperless. They are not trying to reinvent the wheel in filing but are continuously upgrading and improving its capabilities.

Cons:

The only thing for me, since my application is cloud based and not desktop, is integration with other vendors. On the other hand, i am not sure if I would ever need to integrate with my other vendors.

Alternatives Considered: Box, Laserfiche and NetDocuments

Reasons for Choosing Revver: I switched from Docupace because it had a large learning curve due to its complicated platform. It was not intuitive and overly complicated the filing process.

Reasons for Switching to Revver: It was the easiest system to set-up, learn and use on a daily basis. It provided a construct that I can build out. It was low cost compared to others. It had an attractive and intuitive platform.

Revver Response

4 years ago

It's awesome to learn more about you use eFileCabinet and that you love the customer service and support. We're grateful for you as a customer and we really appreciate your time to leave this review!

Vicky
Research Specialist in US
Research, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Ok software with so-so customer support.

3.0 3 years ago

Comments: I like the software, it has a ton of potential, just still a lot of bugs and glitches that are frustrating and counter productive, especially on Mac.

Pros:

It is a great software for document management, version control and document sharing. It has been very useful for our 5 employee team.

Cons:

Customer service is so-so and since the software doesn't work very well on Mac, we've encountered many issues over the year we've used it. It is unfortunate because it works very well on PC and if they could make it as good on Mac it would be amazing. My biggest issue is that it is sold as Mac compatible, but every time we run into an issue on Mac, the help desk always struggles to help us. For example, we haven't been able to use the software properly for over a month now and the problems still haven't been fixed, which is very frustrating.

Alternatives Considered: Ideagen Quality Management

Reasons for Switching to Revver: From the demo, it seemed to do what we needed for a price we could afford.

Philip
Owner in US
Accounting Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Excellent way to go paperless

5.0 5 years ago

Comments: The tech support staff at eFile Cabinet has been great to work with when any issues have asrisen. As a CPA tech support is everything and if you can't support your product in a timely fashion the product is worhtless.

Pros:

Easy to use, secure storage of client. I wanted my data management system to be separate from my tax software should I ever want to change company's. Also from previous experiences I need a company that would stand behind their product and was large enough to be around in the future.

Cons:

After buying a license with annual support I was forced to switch to an annual renewal. Shades of Microsoft & Adobe with monthly/annual subscriptions. So as long as you don't mind and annual subscription . . . . . .

Revver Response

5 years ago

Thank you so much for taking the time to leave us this review, we very much appreciate the feedback and look forward to providing you with continued support for the success of your business!

Deborah
Deborah
Firm & System Administrator in US
Verified LinkedIn User
Accounting Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

EfileCabinet Document Management System

5.0 6 years ago

Comments: No issues. We are very happy.

Pros:

Very easy to use. Always works. Competitive Pricing.

Cons:

I wish I could pdf from lacerte into efilecabinet, but its not that big of a deal to just pdf to my desktop and then drag and drop into efilecabinet.

Alternatives Considered: SmartVault

Reasons for Choosing Revver: Lacerte announced they were ending DMS, I think they ended up changing their minds, but either way, Lacerte DMS was way to slow for us, we needed an upgrade anyways.

Reasons for Switching to Revver: Seemed more user friendly and pricing was much lower with EfileCabinet.

Revver Response

6 years ago

It is excellent to hear that your business is happy with eFIleCabinet. We strive to provide the best in value and support for our customers! Thanks for taking the time to leave us this review!

Verified Reviewer
Verified LinkedIn User
Accounting Software, Self Employed
Used the Software for: 2+ years
Reviewer Source

eFile Cabinet and SecureDrawer

5.0 5 years ago

Comments: I am able to share files with my clients in accordance with IRS guidelines.

Pros:

My clients and I are able to share files securely.

Cons:

I need a workflow management solution which is not included with eFile Cabinet.

Alternatives Considered: Google Docs

Reasons for Choosing Revver: DropBox is not as secure.

Switched From: Dropbox Business

Reasons for Switching to Revver: EFileCabinet is easier to use than any of the products I tried. It is also more cost effective.

Revver Response

5 years ago

Thank you for taking the time to leave us this review, it's great to hear your feedback!

Kevin
Quality Engineer in US
Verified LinkedIn User
Accounting Software, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source
Source: GetApp

Files on Secure Drawer are not very Secure

1.0 5 years ago

Comments: Poor and lacking.

Pros:

I like the layout but the admin functions and user experience is very poor.

Cons:

File protection and restore functions are lacking. They are not as robust as a basic PC would be. Tech support is not helpful and they do not have the capability to assist the user. I selected a single file, and an entire directory was deleted. No warning, no way to recover! I could see in the actions that I deleted 99 files, but I could not undelete or change the action. I lost a lot of time and money because of Secure Drawers poor software design.

Revver Response

5 years ago

We appreciate your feedback and want to address some of the concerns you mention here in further detail. Your account manager will try be reaching out to you to discuss this in further detail. Thank you for taking the time to leave us a review.

Sai
Creative Designer in India
Computer Software, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

eFileCabinet is an amazing content management system

5.0 2 years ago

Comments: Overall, eFileCabinet is a great document management system with powerful features and security. It is perfect for businesses that need to manage and protect their documents securely and efficiently. With a few tweaks to the user interface, it could be even better.

Pros:

I absolutely love the security feature of eFileCabinet, as I can rest assured that my documents are protected with encrypted security. The automated workflows feature also make it simple for me to quickly and easily set up document tracking and accessibility.

Cons:

The one thing I dislike about eFileCabinet is the cost. It is expensive compared to other document management solutions, but its features make it worth the price. I also find that the user interface could use a little bit of improvement in terms of convenience and ease of use.

Heather
Accounts Receivable in US
Oil & Energy, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Good product

5.0 2 years ago

Comments: Overall it is a good product.

Pros:

It's easy to use and have always been able to find/search for the documents needed and store them easily as well.

Cons:

It always has an error when I ask it to remember my sign on name and it is hard to get back to the file I just created. I wish that was easier.

Chelsie
Billing Corrdinator in US
Construction, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Saving Space and Saving Time

5.0 4 years ago

Comments: Keeping up with paperwork for at least seven years per project can be absolutely overwhelming. It takes up physical space, it is difficult to navigate and find items from years ago. Not to mention the dust bunnies that build up! Our company absolutely adores this product because it really gives us a space to keep all of our documents organized, stored in a safe place, and dust free! You cannot ask for more when it comes to keeping up with documents!

Pros:

The software is incredibly easy to navigate and to use. The sector our company is involved requires tremendous amounts of paperwork, high compliance standards, and impeccable organizational aspects. Having e-FileCabinet simplifies keeping up with the paperwork and gives us the option to discard physical copies of old paperwork from old projects. Another aspect of the software is the ability for anyone in the company to have unlimited access to the paperwork needed. It's very simple to log onto our account and find what we need. One other aspect that is one of my favorites is the ability to customize what drawers are within each folder when created. This makes the ability to really organize our work effortless.

Cons:

What I like least about the product is I have found on a couple of occasions where the PDF file did not upload properly and when accessed at a later date, the file would not download. Other than this issue, we have had no issues with the software.

Revver Response

4 years ago

Wow, thank you so much for sharing this glowing review with us about your experience! We love that we get to support your business and thank you for being our customer!

Jessica
Manager in US
Accounting Software, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Good for the price but, be wary of version updates.

4.0 4 years ago

Pros:

The ability to create a template and mass apply said template to multiple clients eliminated much of the tedium of having to do so one-by-one. I also liked the ease in which we were able to sync to the Secure File exchange portal online from within the desktop application as well.

Cons:

Despite numerous updates, we were never able to drag/drop documents from the software to our desktop or to emails. The searching of text in the software, while it worked initially, stopped working for us after new versions were released and installed. We stopped being able to search anything (such an important feature) not long after purchase in the search bar. The workflow feature would also have been nice to use but, proved to be very basic. Next, even though I set up naming conventions, when these were available to use depended on how you saved the document instead of being available all the time.

Revver Response

4 years ago

Thank you so much for this feedback, it's great to learn more about how you use eFileCabinet. We want to provide you with the best possible support to help you with some of the search issues you have experienced and will have your account manager reach out to you to discuss this in further detail. Thank you for taking the time to leave us this review!

Verified Reviewer
Verified LinkedIn User
Accounting Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Decent software and features but support is lacking

4.0 6 years ago

Comments: The software makes it easy to share client files between departments and simple to send files to the client when requested. Overall it is a good product.

Pros:

We also use the SecureDrawer product to integrate sending and receiving files with our clients. I prefer e-file cabinet as it works better and seems like a better user experience. Overall I like the simple way to add files, categorize and use templates and search functionality. All work very naturally and are easy to remember when I need to perform an action.

Cons:

We run it on a local server and it often forgets or gets confused when doing the indexing. I add new clients so sometimes we cannot find the new folders and have to search for them manually. This is only an issue periodically but in my 4 years working with the software seems to happen more than any other product I have used in the past.

Revver Response

6 years ago

Thanks so much for your feedback. It's great to hear that we've been able to help your business with keeping things simple and organized. We are excited about some of the new updates being released soon that will improve the user experience even more to assist with some of the issues you mention here. We also have a support team that is available through phone, chat, and email that is ready and willing to help with any additional questions you have. We look forward to providing continued support for the success of your business!

Julie
Accounting Manager in US
Construction, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

**Supreme** (online) Document Management Storage Software!

5.0 6 years ago

Comments: In the business world today, there are mountains and mountains of paperwork. Being able to limit and severly reduce our paper file storage has amounted to savings of thousands of hours and dollars. The ability for our PM's to be able to search for a document their smart phone or tablet while on the job and find the document/invoice/proposal/bid/change order, etc. is invaluable and hard to put a dollar amount on! There are many DMS software programs out there, but eFileCabinet is perfect for our enterprise!

Pros:

Our (big) small construction business has been using eFileCabinet for almost 5 years now. We have 8 users who interact with the software on a daily basis. The flexibility of searches, profiles (tags), ease of organization, templates and such make this such a great program for our office. The ability to see documents on our smart devices or using a web browser (online version) is crucial to our project mgrs and even office staff when we are working remotely. I am a huge fan of this software and every update that comes out just improves the program even more. We are very happy with the tech support (hardly need it) on the rare occasion we encounter an issue. **Highly recommended**

Cons:

I pondered this question for a good length of time. I honestly cannot complain about anything at this juncture. I am the "admin" for our account and so I do all the setup, permissions, user groups, profile setups, etc. I am the most knowledgable of the software at our office and can say with certainty that we are extremely happy with our use of eFileCabinet.

Revver Response

6 years ago

Wow, thank you so much for leaving this glowing review. We really appreciate your feedback and are excited to hear that we've been able to support your construction business with being able to go to a digital storage system with our document management software. We very much look forward to continuing to support the success of McGuirk Sand-Gravel, Inc.

Verified Reviewer
Verified LinkedIn User
Education Management, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

It is Ok but can be much better...

3.0 6 years ago

Comments: Since we have transferred so many of our client files it's hard to leave because we would have to start over. I would have left long time ago. So the program is just ok. I can't say it's awesome because it's not. Plus they don't give you much training or help.

Pros:

I like the cabinet visual where you can create cabinets for each client and save documents.

Cons:

The desktop version requires you to always put a password. The visual and interface is not that good because each time you want to review a file, the side bars to view the document is small, you always have to drag the side bars to get the document you are viewing to increase, and many times the quick view of a document doesn't work so you have to open the entire document, which requires you to wait 5 seconds or more to get the pdf file to open up on your computer. The program is really slow when you click around.

Revver Response

6 years ago

Thanks for taking the time to leave us this feedback. We have some upcoming updates that will improve the user experience and hope these will improve your experience using our software. Our customer success team is also available for additional questions and to provide you with support to use our service as efficiently as possible.

Verified Reviewer
Verified LinkedIn User
Financial Services Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

What I Like and Don't Like About eFile Cabinet

4.0 6 years ago

Comments: EFile Cabinet saves us from having to keep hard copies of our clients files and this, in turn, saves us from having to buy filing cabinets and finding room for them. Files are easy to access.

Pros:

It is super easy to scan and file documents with eFile Cabinet. Filing directly from the computer to eFile is a great way to save on paper. Restoring deleted files is a very simple process.

Cons:

There are glitches with the Indexing Service not running. It used to be that a message would appear on screen letting me know that the service has stopped which would then necessitate a call to eFile Cabinet. I finally had them walk me through what needed to be done to correct the problem and I now correct it myself. The eFile tech people are all wonderful to work with - they are patient and always fix the problem.

Revver Response

6 years ago

Thank you for taking the time to leave us a review with your feedback. It is great to hear that our support team is good to work with and that they've been able to help you with technical issues. We look forward to providing continued support for your business.

Samuel
Samuel
Financial Analyst in Kenya
Verified LinkedIn User
Financial Services Software, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

eFileCabinet for File Storage and Sharing

4.0 3 years ago

Comments: Real-time file sharing, storage and synchronization.

Pros:

eFileCabinet offers ample storage space at favorable rates. It enhances real-time synchronization even when offline.

Cons:

It is a great file storage app although it lacks some vital tools available on alternative tools.

Bill
President in US
Accounting Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Began with eFileCabinet when I began Financial Planning

5.0 4 years ago

Comments: It was acceptable to FINRA & SEC, where as the Thompson Reuters File Cabinet Solutions was not and I had used FCS for many years before going to eFileCabinet. I went on-line as soon as I could and have enjoyed the use ever since and upgraded to Rubex and that is working fine as well.

Pros:

It was acceptable to FINRA & SEC, where as the Thompson Reuters File Cabinet Solutions was not and I had used FCS for many years before going to eFileCabinet. I went on-line as soon as I could and have enjoyed the use ever since and upgraded to Rubex and that is working fine as well.

Cons:

There were some functions of the Desktop version that I wished worked on the On-line version. I use to be able to drag a PDF file over to the Rubex but now I have to drag it over to the desktop first then drag it into Rubex. Please bring that back.

Revver Response

4 years ago

It's great to hear more about how you use eFileCabinet for your business, thank you for sharing your experience with us and leaving us this review!

Jacqueline
Owner in US
Accounting Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Great storage option!

5.0 8 years ago

Comments: I do love the integration between other software and eFileCabinet so that you can easily bring in the documents. Over the years that I have had eFileCabinet, I have really liked it, however, the pricing is getting a lot more expensive. Also some of the features, I have had a bit of trouble figuring out how to use. Some are features that I only use once in awhile as so I forget hour to use them - like purge, unpurged, and templates. But overall the software is great, just getting a bit pricey.

Pros:

Love the sync with SecureDrawer!

Cons:

Trying to use some of the features - Templates is a big one, I set up a couple of templates awhile ago, but I remember it was not the easiest thing. I now need to edit those templates and don't have the time to dig in to see how to do that. Also, I do not understand how to CHECK OUT something, edit it and put it back. I am always having to save it on my desktop and re-import. Also, it would be nice if you could put notes right on the document or at least make the notes more visible. Right now with the notes being on a separate tab they do not stand out that there are even notes there so that is a bit frustrating. Also, I have an old client that has now come back and started working with me. I set their file to purge and cannot seem to get the purge off of the file, so I am going to have to manually pull all the documents out and create another file. Also, it is getting quite expensive for a small business like mine. I am going to have to, unfortunately, look into other alternatives.

Daniel
Owner in US
Accounting Software, Self Employed
Used the Software for: 2+ years
Reviewer Source

A Great Solution for Your Paperless Business

5.0 6 years ago

Comments: Really helpful with productivity in establishing workflow. Extremely quick to enable answering factual client questions without having to call them back. Technical support has been great over about 5 years of using the software.

Pros:

The "templates" feature enables you to create folder structures for each client as well as pre-defined names of documents to be stored. Every client folder is then standardized in structure. This feature enables creation of document workflow without needing to create a massive bookmarked pdf that might be susceptible to file corruption. The "Logs" feature is really helpful to locate items I may have stored in the wrong client folder.

Cons:

What's not to like? I can think of two minor complaints I suppose. I am a heavy pdf bookmark user. EFC allows creation of bookmarks without having to "check out" the file but sometimes the bookmarks don't "stick." I get around this by checking out the document, bookmarking it and then checking the document back in. "Checking in" and "checking out" is a very easy process. Second minor complaint is that when I want to apply a template (I have multiple templates), the dialog box always pre-selects the first template on the list and I have to "de-select" it.

Revver Response

6 years ago

Wow, thank you so much for leaving us a great review and for taking the time to give your feedback. We're glad to hear that you love our templates feature and that our product has helped your business establish a workflow. We look forward to continuing to support the success of your company.

Jesse
QUALITY CONTROL in US
Accounting Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Functionality & Ease of Use is the Name of the Game

5.0 6 years ago

Comments: We can easily access, analyze, and print out any needed document at any workstation as needed. This functionality makes Efilecabinet very valuable to our company. I have had very good experiences getting technicians when needed except on a few occasions when demand is very high. Each tech is knowledgeable and does a quick and efficient job of getting us back on track. We have been using your software for 6 or 7 years with little downtime or problem.

Pros:

Everything! It seems that all of our employees find Efilecabinet to be very easy to use, and that the functionality of it does everything we need it to quickly and efficiently. Using the EfileScanner makes moving documents into Efilecabinet so quick and easy that even new personnel find it a joy to use. Having all our important documents so readily available and kept secure is a strong value of this software. We have over a Terabyte of documents saved in Efilecabinet and know that documentation is safe.

Cons:

It seems some Windows updates have a bad habit of destroying our scanner application files so that I have to call in every once in a while on some employee computers needing to have a technician delete and reinstall parts of the scanner operational files in the Hkey area of Windows.

Alison
Executive Assistant in US
Financial Services Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

eFile Review

4.0 5 years ago

Comments: For the most part efile is easy to use and is helpful in keeping our files organized. I wish that the customer service was a little more helpful in fixing the one major problem that we keep running into, but overall we will continue to use this product in the future.

Pros:

When changing over our computers a few years ago, we moved all client files and office operation files from our computers to this cloud based efile system. The move over was easy and did not take long to upload. It is easy to organize and create new drawers and files. Also, the efile buddy is helpful and easy to download onto anyone's desktop.

Cons:

We have had problems of files being deleted. When calling to efile customer service, no one has been able to help us. This has been going on for a while and no one seems to be able to give us an answer. It doesn't happen often, but when it does it is random and has deleted all kinds of files including PDFs, Word documents and Excels.

Revver Response

5 years ago

Thank you so much for your feedback, we really appreciate the review. We want to ensure the best experience possible for your business and will have your account manager reach out to you regarding some of the issues you have mentioned. Thanks for taking the time to leave us this review!

Brian
Owner in US
Accounting Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Great product for a paperless CPA firm, and great!

5.0 4 years ago

Comments: Customer support is great. Product is getting better everday. We have been using efile cabinet/Rubex for 10 years.

Pros:

It is on the cloud, and customer support listened to his customers and provided a great document management system.

Cons:

Conversion was difficult. Customer service came through and converted for our data from another software into it.

Revver Response

4 years ago

Wow, thank you for being a customer for over ten years! We are so grateful to be part of your business! Thank you for taking the time to leave us this review!