Cheqroom Reviews

This was the product we were looking for. Not too big and bloated yet not under powered and lacking.

Comments: This software gave us the ability to track all of the equipment we loan to internal customers. We can not only track the equipment but we can also see and be alerted to when it is due back.

Pros:

The flexibility that Cheqroom gives us to handle assets to loan is great. It also provides many ways to look at your reservations, loans, and equipment. The feature I use the most as a manager is the Dashboard. I can quickly and easily see what equipment is out, when it is due, who has it, etc. Being web based makes it super easy to be able to quickly click on just about anything to look deeper. The most important feature for us is the ability for Cheqroom to create an electronic form for our customers that includes the terms of the loan and what they are borrowing.

Cons:

One feature that is lacking is the ability to email people from the application. Having to pay for third party support is not great. I also am not thrilled about the reports. There is a very limited amount of canned reports and no option to create your own. Having the ability to export a report into Excel or CSV would be helpful as well.

Life-changing equipment management software

Comments: Great, small company. Very interactive. Always working to improve the software.

Pros:

This software allowed me to simply my workflow tremendously. We used to use a combination of the library check out system, a google sheet for reservations and a printed sheet for accessories. Now it's all in one place. Cheqroom generates a PDF that is auto-emailed to students. This software has freed me up to take on and do so much other work, I'm not sure how I could go back to a time without Cheqroom!

Cons:

Some of the setup can be a little complicated but their support is available to walk through any issues.

OK product - poor customer service

Comments: Software was minimalist. The service was very spotty since they are based in a different country.

Pros:

When it came time to renew, we saw over a 240% increase in price (without notification). Once we decided that we did not want to renew, I was informed that it “is quite a difficult process to obtain our devices/data”. There is still a likely possibility that they cannot/will not export my data into an excel file meaning I lose everything! That seems extremely odd and not worth it!

Cons:

Unable to obtain data if you decide not to renew.

Great software that has helped us manage field equipment sharing across a large team.

Comments: Equipment/asset management, equipment sharing, detailed inventory, potential for automated equipment billing.

Pros:

Easy to customize fields, excellent QR code scanning, and now built-in automatic notifications. I am hopeful we will have mobile push notifications soon so it's not always an inundation of Cheqroom emails. Customer support has been excellent and updates with tangible improvements are regularly being released.

Cons:

The mobile app is often difficult for users and many people on our team prefer to always use the web app. The main reason for this is the lack of a calendar view in the mobile app. It is difficult to see if there will be conflicts with a particular reservation/checkout and can sometimes lead to issues with equipment transfer between users.

Cheqroom Review

Comments: It has been easy to introduce, quick to learn, and student uptake has been excellent. It makes booking equipment out very easy.

Pros:

Very easy to use, good self service facilities, able to book equipment by the hour. Always being updated, and adapted based on feedback. Good customer service. Good mobile app. Students have easy uptake.

Cons:

Most of the cons have been dealt with. Main issue is that authorisation email is treated as spam by our servers - but this is true for everything.

So far my experience as been good. Fairly easy, good customer support, fair pricing.

Comments: Easily understand the schedule of our equipment.

Pros:

Import CSV file of equipment. Easy view calendar. PDF report generation and comments. Generally easy to get setup.

Cons:

Selecting equipment when doing a reservation is clunky. It could be made a lot better. The whole "load more items" thing is kind of dumb. It's weird going from reservation to "checking out" to checked out. We don't have external users for this, we just use it to manage the equipment in our office. I should just be able to click a button and say the equipment is checked out. It would be good to track the amount we charge equipment out at per-day of reservation. We currently charge our equipment out at per day basis. If we could track that in cheqroom it would be very interesting info to have.

It has a lot of functionality, but with all this functionality it gets hard to understand sometimes

Comments: No more paper lists with all kind of scribbles but a good tool to keep track, all time everywhere.

Pros:

You can do almost anything you want and there are a ton of features I dont even use. It helps us to keep track of everything and by this keep our users accountable for our products.

Cons:

It should be able to use Cheqroom in a stupid simple mode for user to only checkout and checkin items for others. We use it to keep track of our cameragear but our infrequent user sometimes get lost in all the options to checkout: item, reservations,calendar, checkout. That's why sometimes our item won't get checked out correctly. A mode in which it is possible to only make a checkout or a check in would be great.

Very good make life easy

Pros:

That everything is under one app and I can use my phone do all checking and checkout that all

Cons:

The new dashboard I don't like it's not giving me info and make thing not easy to see what's going on

Great user experience and automation

Comments: It has been great so far, our sales teams really value the efficiency of the tool and it has reduced our overall workload around 70%, no we can focus on tracking ROI of our demo program instead of chasing our sales teams to have the equipment returned.

Pros:

This software helped us automate all the manual processes we used to run for our demo equipment loans within our sales teams. It now helps us track verything real-time and acquire really useful insights from the reports that the tool provides.

Cons:

I would add even more options to customize the permissions for making reservations, improve the reporting tools and notification emails configurations. I also do not see mobile notifications enabled yet.

Cheqroom has saved us from a lot of headache and made us more oganized!

Comments: We are far better organized with our equipment checkin/checkout process!

Pros:

Cheqroom has been great for making sure we aren't double-booking any of our equipment. We are more organized and have a lot fewer issues!

Cons:

It took us a little while to figure out how to best use Cheqroom and how to best tag items vs kits.

Perfect for Sports Media Production

Comments: We cover 18 sports at Iowa State and so there are a lot of events to cover in a given weekend. Cheqroom allows us to plan on who will being using what equipment so everyone can get what they need for a given video shoot. There is a lot less scrambling and messages of trying to figure out who has what equipment.
It has also helped us hold people accountable for equipment they checkout. We have had a lot less items go missing. Overall it has been a huge time saving and cost saving system for our department.

Pros:

The best part about the software is the ease of use. It is easy to add items to the system, easy to create reservations and checkouts and is easy to teach new users.

Cons:

Occasionally we will have staff that have issues with the phone app, but most of the time closing the app and reopening resolves any issues.

Easy to use

Comments: The team are easy to work with. The implementation process was simple and user friendly.

Pros:

The phone application and the barcode reader on are simple to use. Our staff can book out items in batches or groups. Cheqroom is an easy place to store information for quick and easy access

Cons:

Items which require frequent calibration need to have a warranty period entered as a work around solution presently. If Cheqroom was to add a calibration date feature with reminder it would be great

Cheqroom is a custom fit Musical Instrument checkout management.

Comments: The customer support is above and beyond. They are active listener and really want to understand your application of their service. Once understood they come up with logical ways to implement your ideas into what functions they have. And they keep track of your request and will notify you if there is a new feature that may apply to you. They are the best I've worked with.

Pros:

Checqroom has many advantages over other asset tracking solutions. The Navigation is efficient and provides many avenue to locating items, reservation, checkouts and report. The report and automated communications are very customizable with parameters that can pull information from item or contact details. Importing and Exporting information is well thought out and the SSO integration is a real time saver from a management perspective.

Cons:

The only Con for us, is the cost. Comparatively, they are cheaper than the bigger players in the Asset Tracking service. Lesser services exist with much less features and customizability.

CHEQROOM is a great tool for accountability and knowledge amongst teammates and organizations.

Comments: Aside from fulfilling an audit requirement, we now have a process in place for equipment tracking and management that is working out very well for us. In reflection, we're quite lucky that the auditors saw the need for more accountability and specificity regarding our departmentally purchased gear. We know when to plan for shoots around other team members and their production schedules. We know what gear is available. And we now have an up to date log of the status of our gear, with the ability to flag a particular item when repair, replacement, or cleaning is necessary. CHEQROOM has created a greater sense of accountability, responsibility, and knowledge amongst our team and the broader institution.

Pros:

CHEQROOM's scanning software is incredible. When utilizing the scan function for simple check out/check in or equipment it is executed with ease and speed. The log that that then generates on our profile is a great tool for accountability and insight. It's also a great resource for keeping up to date with equipment upkeep, i.e. repairs, replacements, and general cleaning.

Cons:

The set-up and functionality is very easy when you're first getting started within CHEQROOM. However, we sometimes have difficulty with the ease of use when manually checking out/reserving items on the desktop. Specifically in compiling the list of items/kits for check out/reservation. The process isn't as intuitive as one would imagine. It appears to be a design issue. With some clarifying of information that is displayed on the screen I imagine this could be remedied fairly easily.

review

Pros:

Ease of use. Easy to track our tool inventory on a daily basis.

Cons:

Could be a little easier to extend the length of time a product is out. Also checking out inventory can a little confusing sometimes from the app. Easier to do on the computer as it doenst always show all of the tools listed in inventory

Great Value!

Comments: Customer service is responsive and always pleasant.

Pros:

The features are similar to other products that are 5 times the cost.

Cons:

does not have some of the features that more expensive systems have.

Brandon 5/26/2020

Comments: My overall experience with CHEQROOM is satisfactory. The customer support team is very helpful with our needs and do the best they can to help us customize the interface for our use case.

Pros:

What I like most, is the ease of being able to track company assets. The flags, and custody functions are very helpful for our tracking.

Cons:

What I like the least, is the reporting functions. I feel that the reports are mostly for checking in and out items and we do not really use those functions.

Great product. It's brought much needed order to our equipment inventory, and users like it.

Pros:

Good set of features, which covers everything we need it to do. Nice clean interface; users figured it out with little trouble. The team behind it seems motivated and friendly.

Cons:

These are very minor, but two suggestions. 1) Have reservations/checkouts update without having to refresh the page. 2) In the grid view of reservations/checkouts, add a title attribute to the img tags for the thumbnails, so you can hover on them and see the item's name without having to open up the reservation or checkout.

Perfect solution for University Media Gear Rental

Comments: We've been using Cheqroom for two years now at a major state university in the US for video gear checkout/rentals for students and faculty. We demoed several solutions for our 200+ piece gear library, and Cheqroom was far and above the best. It's very easy to set up and use, they continually improve the software, and the staff is super responsive to suggestions. I couldn't imagine running my lab without this service.

Pros:

Easy to use

Cons:

Wish I could automatically print out a PDF agreement when I checked out

Cheqroom Review

Comments: Cheqroom has made the company's and my life much easier. i would recommend this app to any other company needing a program like this.

Pros:

Software makes tracking equipment very easy and quick. The program is appealing, and user friendly.

Cons:

Some minor glitches when searching equipment, locations, etc. Refreshing or logging out and back in corrects the issue.

Been using it to manage IT equipment checkout and so far it works well.

Comments: many, it's easy to use and web based.

Pros:

I like that I can quickly and easily reserve equipment for people when I need to and that I can give users the ability to make reservations themselves. Being web based is a major plus.

Cons:

The cost for the product once you get past 50 items is a bit more than i would like, but it get's the job done and i haven't found anything I like more so I suppose it's worth it.

Best Equipment Manager I've ever Used!

Pros:

The software is intuitive, it helps me keep track of my equipment with ease and accessibility. It is extremity flexible and I have it with me all the time with the iOS App when I get those last minute calls for equipment request. I like that we have equipment in multiple campuses and I get to manage only what's in my campus rather then all the equipment at once.

Cons:

There have been 2 times when I couldn't log in to Cheqroom due to server upgrades on their end, but the downtime was fast. Nothing to worry about. Perhaps I wish it would allow me to do bookings or check-outs in the past, like a day or a week ago. I sometimes forget to create the booking and I setup the equipment, but I still want to add the booking to track the equipment and for future justification of equipment and numbers.

This management software has a very easy implementation and saved me from reinventing the wheel.

Comments: Equipment fleet management, asset tracking, financial organization of information about equipment.

Pros:

Simple check in procedures with use of any bar code format you use. Data storage within the program is customizable and very helpful with licensing, pricing, warranty dates, and maintenance.

Cons:

I have had very few problems with this service. The few times I had questions or problems the Cheqroom support was very helpful.

Customer Support was amazing and not pushy about selling to me when I started my free trial.

Comments: I have a streamlined database of equipment available for students to reserve and check out equipment. It is user friendly and very efficient making my job so much easier.

Pros:

I love how easy it was to add my equipment to this website. Pictures of the equipment are pulled from a google search to choose from, making it look very professional. And I always know where every piece of equipment is. And the automated emails to students reminding them their equipment is due makes my job so much easier!

Cons:

There are a few things that would make it better for my specific needs, but the team at Cheqroom are very receptive in making those changes.

It's been relatively good. A few hiccups along the way with changes to the platform but overall fine

Comments: Keeps our items organized and helps me remember what equipment has been checked out to staff which is helpful when doing an employee exit

Pros:

Ability to track our equipment, manage check ins and check outs, create notes about the equipment status and history

Cons:

That the check out page does not display the specific item name correctly , it displays the type of item