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About Vizito Visitor Management System
Effortless visitor management! Vizito streamlines check-ins with pre-registration, instant alerts, and secure visitor tracking.
It's very easy to navigate and is essential for our office space.
Tricky printer setup (for badge printing on labels).
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Filter reviews (127)
Easy, Secure & Competitive
Comments: Visitor registration in line with GDPR. We previously had a book however other visitors were able to see who previous visitors were.
Pros:
Works on Android tablets which is great as i don't see the need for an expensive Apple tablet just to run a registration system. Some good features, most importantly documents/agreements for things like health and safety. Support is good and the value for money compared to similar products is great.
Cons:
I think the product could be a bit more attractive in terms of its interface. I also initially had an issue of my tablet locking rather than staying on the sign in screen but i think i made an error with the settings.
Vizito Response
2 years ago
Hello Christopher, Thank you for your honest review! We are glad to hear that our multi-OS app allowed you to opt for a more affordable setup. We will take your feedback into account and work on improving our interface to make it more attractive. Keep an eye on future updates! Kind regards, Mary
Much needed and loved tool!
Comments:
By using Vizito, our receptionist had more to to answer calls of emails and do her administrative tasks.
We can always know how many visitors are currently in the building and can pull statistics on the number of visitors per day/month, ... .
Pros:
Touchless signin, easy-to-follow steps to sign in.
Cons:
No touchless singout available (that we know of).
Alternatives Considered: Envoy and iLobby
Reasons for Switching to Vizito Visitor Management System: Better look and feel and very friendly support and sales.
Vizito Response
2 years ago
Hello Ruben, Thank you for leaving a review! Regarding the touchless sign out feature, our contactless feature does allow you to sign out by scanning the QR code a second time, the system will automatically sign you out. No need to specify visitor information. Hope this helps, let me know if you need help. Best regards, Steven
Good working system but needs improvement
Comments: would be good if the space inside was structured accordingly , there are a lot of spaces that could have been utilised for convenience of reloading the labelss, would have been better if there are other ways to customise the position the printer and the output labels....
Pros:
ease of use, sleek design , looks professional, robust construction
Cons:
inconvenient internal structure, lack of ability to customise setup externally
Vizito Response
2 years ago
Dear Rhodney, Thank you for sharing your review of Vizito! We're happy to hear that you like the ease of use, sleek design, and professional appearance of our visitor management system. We are always working to improve our solution and customer feedback is essential to our growth. We would like to further understand your concerns regarding the internal structure and external customization options mentioned in your review and which part of our software this relates to. Please reach out to our support team at [email protected], and we'll be glad to help you with any specific challenges you're facing. We're committed to ensuring Vizito meets your needs and provides an optimal experience for you and your visitors. Best regards, The Vizito Team
Customizable Visitor Management Software
Comments: A far better solution to pen & paper.
Pros:
The level of customization of this software allowed us to gather the information of visitors which we require. Every step the visitor goes through can be customized. The visitors only enter the data we need and are not forced to enter that which we do not, this provides a fast and easy sign-in process. The ability to serve different forms depending on the visitor type is great.
Cons:
ID scanning and OCR using the rear camera of the tablet is a desired feature.
Alternatives Considered: Visitly, SwipedOn, VPass, Honeywell Forge Visitor Management and VisitUs Reception
Reasons for Switching to Vizito Visitor Management System: Vizito allowed for full customization of each step of sign in process. Each of the other alternative products at one stage or another had mandatory data to be filled our by visitors or a flow order which could not be altered to suit our needs.
Vizito Response
2 years ago
Hi Matt, Thank you for the kind words. We are happy to hear that you love the flexibility and customization options that Vizito has to offer.
Convenient system, but with some complications.
Comments: Overall, very convenient and powerful registration system, with a lot of options and tools.
Pros:
Registration of guests, inviting guests, getting notified, automatic connection with printer. The overall functionality is lovely once it is all setup and works as expected.
Cons:
The fact that other label printers did not work that well with the system and that the recommended brother printer often (when labels are reloaded), loses connection to the iPad we setup. This results in at least once a week reset of the systems connection with the iPad and Printer. This gets annoying.
Vizito Response
last year
Thank you for your review! The Brother printer issue sounds like something that shouldn't happen, so feel free to reach out to [email protected]
Amazing Software
Pros:
Ease of use an how any visitor of any ages can just come in and use this with no hassle at all.
Cons:
I do not have any faults at all with this system
Vizito Response
8 months ago
Thank you for sharing your positive experience! We're thrilled to hear that our system is user-friendly and accessible for visitors of all ages. Your satisfaction is our top priority, and it's great to know we've met your expectations. If anything ever comes up, or if you have suggestions, please don't hesitate to reach out. Thanks again for your feedback!
Vizito Review
Pros:
Able to track visitors for audit purposes.
Cons:
Annual fee is a bit on the higher cost for our company.
Vizito Response
8 months ago
Thank you for your feedback! We're glad to hear that our core features meet your needs. We understand concerns about pricing and continuously strive to provide value for our customers.
A good, complete and cheap visitor management tool
Comments: We are very happy with this tool. From the beginning all is working well, and we haven't had problems.
Pros:
This tool is very easy and quick to deploy. For us, this tool covers all functionalities that we needed.We love its chat suport. They always solve our questions very quick.And the price is very interesting.
Cons:
As a detail, we would like to select the field that the visitor selects when he does the check-out. Currently we only can use the same field that the guest use to search hisself within the registered visitors list.
Vizito Response
last year
Hi Marta, Thank you for your amazing review and for giving us a full 5 stars! We're thrilled to hear that you find Vizito easy to deploy. It's wonderful to hear that it's working for you. We also appreciate your compliment on our chat support. We strive to provide quick and efficient assistance to all our customers. Your feedback on the check-out process is something that we are considering for future updates. We're always on the lookout for ways to improve, and your input is invaluable! Best, The Vizito Team
Seamless Visitor Management thanks to Vizito
Comments: From the moment we integrated Vizito into our visitor management process, we noticed a remarkable improvement. The user-friendly interface makes the registration process quick and efficient, resulting in a smooth experience for both our visitors and staff. The customization options are a standout feature, allowing us to tailor the platform to match our branding, creating a professional and welcoming impression on our guests.In conclusion, Vizito has exceeded our expectations as a visitor management solution within CRiON. Its user-friendly interface, customizable features, security enhancements, and stellar customer support have transformed our visitor registration process into a streamlined and secure experience. Without a doubt, I give Vizito a full five stars and highly recommend it to any organization looking to elevate their visitor management system.
Pros:
One of the most valuable aspects of Vizito is its robust security features. With the ability to pre-register visitors and automate badge printing, our security protocols have been strengthened. The photo capture functionality ensures an extra layer of identification, enhancing the safety of our premises. Furthermore, the real-time visitor tracking capability grants us insights into visitor traffic, helping us optimize our resources effectively.
Cons:
If there is one small drawback to mention, it is that the response time of the mobile app on the iPad could occasionally be a little bit faster sometimes. Furthermore, it might be helpful to have a phone application for the admin side, allowing us to easily and quickly access check-ins/check-outs on this. However, this small delay had minimal impact on our overall positive experience with Vizito.
Vizito Response
last year
Hello Jordy, Thank you for your detailed review and high recommendation! We're delighted to hear how Vizito has enhanced your visitor management process at CRiON. We take note of the feedback regarding the app response time and the suggestion for an admin-side phone application. Continuous improvement is at the heart of what we do, and your feedback plays a crucial role in that journey. Once again, thank you for choosing Vizito and sharing your positive experience with others! Kind regards, The Vizito Team
Fluent communication, very straight forward set up and easy to use
Pros:
A very good communicationA super straight forward setupVery easily to use and to follow up backoffice
Cons:
Too bad the Azure integration didn't work out great.
Vizito Response
last year
Thank you, Pieter, for your feedback. We're glad to hear that you found our system user-friendly and easy to communicate with. We're working on improving the Azure integration and appreciate your patience. Your insights help us enhance our product.
Terrific Product
Pros:
The ease of use and ability to deploy to multiple locations is most appealing
Cons:
There are no cons to speak of at this time
Vizito Response
2 years ago
Hi Crystal, Thank you for taking the time to share your positive experience with Vizito! We are delighted to know that you find our visitor management system easy to use and appreciate the ability to deploy it to multiple locations. Our team works diligently to ensure Vizito meets the needs of our clients, and your feedback serves as a testament to our efforts. It's great to hear that you haven't encountered any cons with our product at this time. Regards, Vizito Team
Works as expected
Comments: Compared to other tablet apps that we have used (for other functionality, not just visitor management) this is responsive, and does what we expect it to do. It's rare that I have to do anything due to issues being rare
Pros:
The self sign in, visitor registration and the badge printing functionality are the main parts that we use, they are reliable and work exactly as expected.
Cons:
We had issues initially when using this system however credit to the support team, they were able to help and since they problems have been rare
Vizito Response
2 years ago
Dear Patrick, Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future. Kind regards, Pieter-Jan
review Vizito
Comments: Vizito made it possible to give us an overview of which external people are in house. During registration we also provide some mandatory safety and hygiene rules which now is also provable during audits.
Pros:
A custom made very easy to use and visual package. It enables us to get an overview of which visitors and contractors are in house and we can make easily a list of them when there is an evacuation.
Cons:
The integration of a color label printer wasn't possible or we were unable to get it working despite several telephone calls with the friendly helpdesk. A black and white labels printer was successfully installed and still operational.
Vizito Response
2 years ago
Hello Johan, We sincerely thank you for taking the time to leave a great review for us! We listen to your feedback and we are here for any support you might need in the future. Kind regards, Mary
Great Software for a reasonable price!
Comments: We have been using the software for 2 years and the overall experience has been great.
Pros:
We use the software so that we can keep track of who enters and leaves the facility for food safety and for our emergency response plans. This software was easy to set up and start using right away. We can add specific waivers or legal documents for signature as needed. We can easily download the logs for our food safety program. And the software is easy to use on an IPAD and allows for touchless and self-checkin/out.
Cons:
I have not had any issues with this software. Any questions were quickly answered by Vizito staff.
Vizito Response
2 years ago
Hello Renee, We are happy to hear you have had a great experience using Vizito. Thank you for taking the time to share this review! Best regards, Mary
Software that will help you do your job - easier, faster, more efficient
Pros:
Very good software for visitor management and registration. Vizito is very easy to use with a lot of different features for small and big companies. It is also GDPR complient. Higly recommend it!
Cons:
Depending of the local laws and regulations - maybe in the future implement face recognition for repeat guests.
Vizito Response
2 years ago
Hello Marko, Thank you for your 5 star review for Vizito! We will keep on working hard to maintain the same standard towards the future. Steven
Easy to setup, user friendly and very respnsive support
Comments: I would go with this tool again and I can recommend it to others.
Pros:
- Easy to setup no special Hardware needed. - userfriendly - nice features - good support - meets our requirements perfectly
Cons:
Well maybe using your own variables for your custom messages is a little bit tricky.
Vizito Response
2 years ago
Thank you for your kind review, Fabian. We are glad to hear that all your requirements are met. We will be improving the user-friendliness to make customizing the notification messages less complicated. Thanks again!
Use of Vizito at Samsonite
Comments:
Vizito is a great tool to do visitor registration.
Internally it’s also used to register employees who forgot their badge at home.
After our great experience in our headquarters in Oudenaarde, Belgium, we also implemented Vizito in our Tumi Warehouse in Unna, Germany.
Pros:
Easy to setup and easy to use for our visitors. Good direct contact with Vizito. Nearly no downtime since implementation.
Cons:
So far, we didn’t have any negative experience while using Vizito for visitor registration,
Vizito Response
2 years ago
Thank you so much for the great review, Bart! We are glad to hear that everything has been running smoothly for you. We are really proud to have Samsonite and Tumi as our loyal customer! Warm regards, Steven
The easiest-to-use visitor registration tool
Comments: The people of Vizito are professionals who think along to always find a solution. They tackled our problem and took care of us down to the last detail. Highly recommended!
Pros:
Ease of use, visitor notifications, features
Cons:
None, complete visitor registration tool
Vizito Response
2 years ago
Hi Bart, Happy to learn that our approach towards assisting customers is helpful. Thank you so much for your review! Kind regards, Steven
Clean and simple
Comments: We don't have that much visitors on site but if we do we always know that the host will be notified. The visitor only has to do the bare minimum to announce themselves.
Pros:
It's very intuitive for both the administrator as (first time) users/visitors.
Cons:
LDAP / Active Directory integration would be a nice add on for the lower priced packages as well, but it isn't a must.
Vizito Response
2 years ago
Hello Evert Jan, We are thankful that you took the time to give us a positive review. We are happy that the solution works well for you! Kind regards, Mary
Review
Comments: Very good
Pros:
easy to use, user interface is very easy to use
Cons:
dificult to customise UI. Logo's etc are dificult to implementate
Vizito Response
2 years ago
Hi Jan, Thanks for choosing Vizito and leaving us a positive review. It's great to hear that you noticed that we offer a lot of customization when it comes to the design / look and feel of the application. The drawback is that it becomes more complex than anticipated. Be on the lookout for updates coming soon that will make configuration, and specifically applying a housestyle, much easier. I think you're going to love it. We're here for you anytime and thanks again for your business. Pieter-Jan
Very pleased
Comments: Overall experience has been satifactory.
Pros:
The team are very hand-on. They are thorough and very quick to respond with suitable solutions .
Cons:
The mobile number application has a few issues when adding an employee number from a different country.
Vizito Response
2 years ago
Hi Ruby, thank you for writing us a great review. We appreciate your feedback and are glad to hear that you like the hands-on approach that we offer. We would like for you to have the best experience with Vizito, so feel free to reach out to us in order to improve the mobile number support. Thank you for choosing Vizito! The Vizito team
Easy-to-use user registration
Comments: Easy to keep track of who's in the building for
Pros:
Never had any problems with this software. It's easy to use. Exactly what we needed. Also the customer support is very friendly and fast.
Cons:
Except the fact that we heard it was more stable on Ipad we had to buy Ipads to use. By now we already tested it on android too and did not really encounter any bugs until now.
Vizito Response
2 years ago
Hello Dieter, We greatly appreciate your kind feedback! We are happy to hear that Vizito is working well for you. Kind regards, Mary
Great App to manage and register visitors!
Pros:
great value for the money, offers all required functions
Cons:
backend can be a bit confusing in the beginning
Vizito Response
2 years ago
Hello Dominique, Thank you for your review. We are happy to hear that you think Vizito is the best price/value in the market.
Easy to keep track of visitors
Pros:
How easy the software is to use so visitors can signthemselves in and how we can keep track of which visitor is in the building or has already left in case of emergencies.
Cons:
It would be easier should the visitors list be available through the app as well instead of only through the website.
Vizito Response
2 years ago
Hello Nicky, We greatly appreciate your valuable feedback and are happy that the solution helps you keep track of your visitors! Best regards, Vizito Team.
Easiest and best way to welcome our customers/visitors
Comments: We were looking for a tool, which is easy to handle and also not expensive. With Vizito we found the best solution. We bought an bracket for our ipad, and so the customer gets welcomed and can register quick and easy.
Pros:
It is easy to handle and the best way to easily welcome and register customers and visitors
Cons:
everything was perfect, there was nothing we did not like