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About Postalytics

Cloud-based tool that turns direct mail into a digital marketing channel with automated printing, mailing, postage & CRM integration.

Learn more about Postalytics

Pros:

I like the simplicity it provides for sending Direct Mail. The template editor and builder allow me to quickly build, proof and test my campaigns.

Cons:

I have had some trouble with some of the clients integrating the tracking code into their website or needing a website to use that function which sometimes is an extra step.

Postalytics ratings

Average score

Ease of Use
4.1
Customer Service
4.6
Features
4.3
Value for Money
4.4

Likelihood to recommend

8.2/ 10

Postalytics has an overall rating of <span class="">4.3</span> out 5 stars based on <span class="">33</span> user reviews on Capterra.

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Filter reviews (33)

Audra
Audra
Digital Outreach Lead in US
Verified LinkedIn User
Individual & Family Services, 201–500 Employees
Used the Software for: Free Trial
Reviewer Source

I’m only skimming the surface

5.0 6 years ago

Comments: For a service based industry targeting an older population, it’s important to follow up with prospects using multiple media. You just never know how tech savvy one may or may not be. So, having a good old fashioned postcard sent in the mail is helpful.

Pros:

Integration. It integrates with our CRM, HubSpot and you can trigger printed postcards via a workflow which is super helpful.

Cons:

Many times, we do not collect mailing addresses from our prospects. It’s just not something that they are willing to divulge due to unwanted spamming. So, we are unable to utilize this product in its full capacity many times as we are really unable to collect the address until much farther along in the process. It’s great for birthday cards, though.

Postalytics Response

6 years ago

Thank you for your feedback, Audra! We are so happy to hear you've had a great experience, especially with our HubSpot integration. As a fast growing start up, we are always looking for ways to enhance both the product and our overall customer support. We'd love the opportunity to spend 15 minutes picking your brain on how we can continue to improve Postalytics. Please email us at [email protected] to set up a time!

Sydney
Marketing Director in US
Real Estate, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Postalytics Review

5.0 last year

Comments: Overall our experience has been great. Outside of the internal design editor- everything is easy to set up. Prices are good.

Pros:

Postalytics is a great way for us to send direct mailers and not have to worry about the distribution. It's fairly easy to set up different lists, and I like that they send a detailed proof-- so you know your work will look exactly as expected.

Cons:

I find that the internal design editor is difficult to work with. I think it's ok for someone who just needs a simple design/template-- but we do all of our design work outside of Postalytics.

Rob
Director in US
Food Production, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Good and easy, but needs to improve quality

3.0 2 years ago

Comments: Overall good!

Pros:

The simplicity and cost were what attracted us to postalytics and the reliability is what keeps us coming back. Again, would like to see quality of letters improve. Thanks!

Cons:

The quality of the letters that go out. Postcards are better, but need to improve the print quality.

Jackson
Ceo in US
Real Estate, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Impressive Direct Mail Tracking

5.0 last year

Pros:

I like that we can be pro action on the mailing campaigns. Rather than waiting for a phone call to come in, we can track who is interested and actually turn our attention to reaching out to those scanning the QR code.

Cons:

I have had some trouble with some of the clients integrating the tracking code into their website or needing a website to use that function which sometimes is an extra step.

Verified Reviewer
Verified LinkedIn User
, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

High performing way to convert leads

5.0 7 years ago

Comments: One of my Postalytics campaigns woke a dormant lead and it turned into a 6 figure deal. Postalytics is an easy to-use web-based system that is easily navigated. I am looking forward to seeing the additional integrations Postalytics release.

Pros:

Postalytics allowed me to build unexpected experiences into my campaigns. I was struggling to stand out from the noise against other email marketers and Postalytics gave me the tools to better engage my prospects and accelerate pipeline. Postalytics has changed how I view direct mail as it provides full automation and real-time analytics.

Postalytics Response

6 years ago

Thank you for your feedback! We are glad the tool helped you to better engage your prospects and accelerate your pipeline. We'd love the opportunity to spend 15 minutes picking your brain on some of the additional features and integrations you'd be looking for. Please email us at [email protected] to set up a time!

Verified Reviewer
Verified LinkedIn User
Banking, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Good but not great.

3.0 6 years ago

Comments: We still continue to dream up was to use Postalytics with our communications, but it seems like this works better (for us at least) with required or plain types of communications.

Pros:

I love the integration with Hubspot and the ability track the actions taken by the individual, especially for a medium that has been so hard to track for ROI purposes.

Cons:

The lack of customization and available types of mailing makes it very difficult to use for promotions.

Postalytics Response

6 years ago

Thank you for your feedback! We are so happy to hear you've had a great experience, especially with the HubSpot integration. We love that you're continuing to dream up ways to use Postaytics. As a fast growing start up, we are always looking for ways to enhance both the product and our overall customer support. We'd love the opportunity to spend 15 minutes picking your brain on how we can continue to improve Postalytics, particularly with our customization features. Please email us at [email protected] to set up a time!

Verified Reviewer
Verified LinkedIn User
Health, Wellness & Fitness, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

A great way to rethink direct mail

5.0 6 years ago

Pros:

I love Postalytics' integration with Hubspot and the ability to send mailers based on workflow triggers. This helps us use multiple channels at the appropriate times to engage with our customers. It also keeps our direct mail sends limited to only the appropriate recipients, which is difficult to pinpoint when using more traditional methods.

Cons:

I encountered a few bugs within the platform that needed to be addressed before we continued using it for our needs, but Postalytics' support team has been very helpful and responsive in solving our problems. It takes a bit of time to learn the in's and out's of the platform, but again, their support team has guided me and my team through any questions we had.

Postalytics Response

6 years ago

Thank you for your feedback! We love that you've been able to rethink direct mail using the Postalytics + HubSpot integration. We appreciated your patience as we worked on the bugs you've previously encountered. We are a fast growing start up, always looking to improve both the product and our customer support. We'd love to spend 15 minutes picking your brain on how we can continue to support you and your direct mail needs. Please email [email protected] to set up a time!

Verified Reviewer
Verified LinkedIn User
Computer Software, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Postcard process was greatly improved by Postalytics

5.0 6 years ago

Comments: Overall positive experience with Postalytics. The Postalytics team is friendly, professional, and helpful.

Pros:

The interface is so intuitive it's simplified our weekly postcard campaign process.

Cons:

For now we are manually importing contact lists because there is no direct interface between Postalytics and the CRM we use.

Postalytics Response

6 years ago

Thank you for your feedback! We are so glad to hear that Postalytics helped to simplify your weekly postcard campaign process. We'd love the opportunity to spend 15 minutes picking your brain on how we can continue to improve Postalytics. Please email us at [email protected] to set up a time!

Caroline
Caroline
Marketing Manager in US
Verified LinkedIn User
Hospital & Health Care, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Stellar Customer Service

5.0 6 years ago

Pros:

I love the analytics. It's so easy to see which postcards are making an impact to our conversions. I'm also excited to use the tool to retarget postcards that may not have converted.

Cons:

It can be a little finniky with the functionalities of the site, but the Postalytics team is so helpful to get us back up and running so we can continue on without a hitch.

Postalytics Response

6 years ago

Thank you for your feedback, Caroline! We are so glad to hear our tool has made it easier for you to see which direct mail campaigns are making an impact to your conversions. We'd love to pick your brain on different ways we can continue to improve the product. Please email us at [email protected] to set up a time!

Daniel
Daniel
President / Founder in US
Verified LinkedIn User
Hospital & Health Care, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Awesome Hubspot Integration

5.0 6 years ago

Comments: Please with the Hubspot integration

Pros:

Software integrations, particularly the Hubspot integration

Cons:

The price point is a little high for small businesses

Postalytics Response

6 years ago

Thank you for your feedback, Daniel! We are so happy to hear you've had a great experience, especially with the HubSpot integration. We'd love the opportunity to spend 15 minutes picking your brain on how we can continue to improve Postalytics. Please email us at [email protected] to set up a time!

Sunil
Business Advisor in Canada
Management Consulting, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Postalytics campaign

4.0 last year

Comments: very good

Pros:

The features , specifically tracking for deliveries or who opened and clicked are key and useful features.

Cons:

The quality of paper that direct mail is printed on. I am a business advisor and need high quality paper.

Chrissy
President in US
Marketing & Advertising, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Postalytics is a great way to add revenue to your business!

4.0 last year

Pros:

Easy to use, lots of data available. Amazing platform.

Cons:

We weren't ready for the paid version, so we weren't able to fully utilize everything but were still paying the monthly fee.

Rob
Executive Director in Canada
Mental Health Care, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Postalytics

4.0 last year

Pros:

Ease of use! Super user friendly for everyone

Cons:

I can't think of anything off the top of my head

Verified Reviewer
Verified LinkedIn User
Higher Education Software, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Powerful Service & Integration

4.0 6 years ago

Comments: Onboarding was a breeze, thanks to the excellent customer service. When I had a concern after launching our first campaign, the response was immediate and continual as the team diagnosed my issue and kept me fully informed while troubleshooting. My concern was resolved within 24 hours.

Pros:

The integration with Hubspot is seamless. Building mailing campaigns is intuitive and the end product looks great in the digital proof. Options to personalize mailings are numerous and make this a powerful tool when coupled with the Hubspot behavioral triggers.

Cons:

The printed quality is not good, but not on the level of our local print and mail vendor. An acceptable tradeoff for the affordable direct mail personalization and Hubspot integration.

Postalytics Response

6 years ago

Thank you for your feedback! We are so happy to hear you've had a great experience, especially with the HubSpot integration. As a fast growing start up, we are always looking for ways to enhance both the product and our overall customer support. We'd love the opportunity to spend 15 minutes picking your brain on how we can continue to improve Postalytics. Please email us at [email protected] to set up a time!

Verified Reviewer
Verified LinkedIn User
Insurance Software, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Smart tool for direct mail

5.0 6 years ago

Comments: I needed a way to include direct mail in my warm prospecting strategy and this solved the problem. I didnt need a big budget and the tool is very user friendly. On top of that, the folks at Postalytics were great to work with!

Pros:

It's very user friendly and the team there could not have been more helpful and responsive.

Cons:

Some of the editing tools can be a little clunky, but overall still a good tool.

Postalytics Response

6 years ago

Thank you for your feedback! We are so happy to hear you've had a great experience. As a fast growing start up, we are always looking for ways to better the product and our overall customer support. We'd love the opportunity to spend 15 minutes picking your brain on how we can continue to improve Postalytics. Please email us at [email protected] to set up a time!

Verified Reviewer
Verified LinkedIn User
Financial Services Software, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Good Concept: Still has a way to go

3.0 6 years ago

Pros:

I liked being able to track the performance of my postcards. This was more difficult with other print vendors.

Cons:

Glitchy. Sometimes couldn't complete my order. Postcard quality could be a little poor. Print issues... etc.

Postalytics Response

6 years ago

Thank you for your feedback! We are happy to hear you had a good experience tracking the performance of your postcards. We are sorry to hear some of the troubles you've encountered. Your success matters to us! As a fast growing start up, we are always looking for ways to enhance both the product and our overall customer support. We'd love the opportunity to spend 15 minutes picking your brain on how we can continue to improve Postalytics. Please email us at [email protected] to set up a time!

Verified Reviewer
Verified LinkedIn User
Financial Services Software, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Overall positive experience, just wish there were more feature

4.0 6 years ago

Comments: Overall, Postalytics is a good option if you are looking to use PURLS in your direct mail campaign.

Pros:

Postalytics is fairly intuitive and easy to use. The PURLS are extremely easy to create, which was a big plus for me.

Cons:

When designing the actual postcard, I found myself wishing there were more features/options. It seemed somewhat limited in what you could do.

Postalytics Response

6 years ago

Thank you for your feedback! We are happy to hear you've had a positive experience with Postalytics thus far. We'd love the opportunity to spend 15 minutes picking your brain on how we can improve Postalytics. Please email us at [email protected] to set up a time!

Verified Reviewer
Verified LinkedIn User
Marketing & Advertising, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Perfect for A/B Testing

4.0 6 years ago

Comments: It gets the job done.

Pros:

A/B testing is extremely important for marketing professionals. Their software for sending out two different postcards for the same campaign was easy to use.

Cons:

My manager got angry with them because they sent out the postcards first class without our permission. They apologized though and gave us free credit for future use.

Postalytics Response

6 years ago

Thank you for your feedback! We love that you're able to use Postalytics for your A/B testing needs. We'd love the opportunity to spend 15 minutes picking your brain on how we can improve Postalytics. Please email us at [email protected] to set up a time!

Verified Reviewer
Verified LinkedIn User
Used the Software for: 1-5 months
Reviewer Source

An innovative solution that helped us cut through the marketing noise!

5.0 7 years ago

Comments: Generated some new sales opportunities. We also cut way down on the time it takes to create a direct mail campaign. The direct mail analytics is a really nice feature too which eliminates some of the guesswork.
Using Postalytics, we were able to get our message in front of key targets who previously had been very difficult to get in touch with.

Pros:

Postalytics really simplified direct mail for us. We were able to access the Postalytics portal directly from our marketing automation system - and create automated direct mail campaigns in minutes. Things like automated workflows could be built into our direct mail campaigns with personalized urls attached to each piece of mail sent out.

Postalytics Response

6 years ago

Thank you for your feedback! We are thrilled to hear the success you've experienced with Postalytics. We would love to hear from you about ways we can continue to simplify Direct Mail for you! Please email us at [email protected] to set up a time.

Verified Reviewer
Verified LinkedIn User
Oil & Energy, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

One the Best Direct Mail Tools

4.0 6 years ago

Comments: We wanted to test some direct mail campaigns and track success. Their tools made it very easy to create, send, and track our campaign. Unfortunately, our niche doesn't appear to be a fit with direct mail.

Pros:

Postalytics has a decent user interface and is pretty intuitive. The support team is very helpful and always available to hop on a call.

Cons:

They don't allow customization of the envelope and they are a little pricey for printing. Not high, but it's pretty easy to find cheaper print/mail services if your willing to give up the dashboard.

Postalytics Response

6 years ago

Thank you for your feedback! We are glad you found Postalytics easy to use and intuitive. As a fast growing start up, we are always looking for ways to enhance both the product and our overall customer support. We'd love the opportunity to spend 15 minutes picking your brain on how we can continue to improve Postalytics. Please email us at [email protected] to set up a time!

Edward
Edward
Legal Solutions Consultant in US
Legal Services, 11–50 Employees
Used the Software for: Free Trial
Reviewer Source

Great tool

4.0 6 years ago

Comments: Has been helpful to get marketing material in front of the right people as opposed to traditional calling / emailing methods.

Pros:

Great tool for sending bulk messages, sales and marketing material, and even one to one letters.

Cons:

Somewhat difficult to format letters and messages using the customizing tools

Postalytics Response

6 years ago

Thank you for your feedback, Edward! We are so happy to hear you've had a great experience using Postalytics to get your marketing material in front of the right people. As a fast growing start up, we are always looking for ways to enhance both the product and our overall customer support. We'd love the opportunity to spend 15 minutes picking your brain on how we can continue to improve Postalytics. Please email us at [email protected] to set up a time!

Marlene
Brand Manager (and CEO) in US
Staffing & Recruiting, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Overall good experience and good value. They came through for me!

4.0 6 years ago

Comments: Mostly a very good experience. What I struggled with is the learning curve especially since I am not a practicing graphic designer and know only a little, just enough to be dangerous. I was hoping that they would have made the service a little more hands-on to individuals who are not actually professional graphic designers who understand file formats etc. and their user interface.

Pros:

I like that it is all done online with a self-help format. The concept for a one-stop shop for handling direct mail is awesome! You upload the files or create them with their tool, They print and mail from your list that you upload into the system.

Cons:

There is a bit of a learning curve to deal with the tool. If you are not a print designer or knowledgeable about setting up art files in addition to dealing with mailing lists and having them set up correctly, you may struggle to learn the tool. They are quick with the online help! There is always someone to chat with online to walk you through the learning process. They will not do it for you though.

Postalytics Response

6 years ago

Thank you for your feedback, Marlene! We are happy to hear you've had an overall good experience with Postalytics. We'd love the opportunity to spend 15 minutes picking your brain on how we can provide the level of support you are looking for. Please email us at [email protected] to set up a time!

Verified Reviewer
Verified LinkedIn User
Information Services, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

Changes The Way We Will Do Direct Mail

4.0 6 years ago

Comments: We needed a way to update postcards (fonts, colors, etc) quickly and easily, and Postalytics met all of our requirements.

Pros:

It's very practical. Easy to navigate throughout each step along the process, and overall it opens unique multi-channel marketing initiatives.

Cons:

It's a little on the pricey side when compared to other automated direct mail platforms.

Postalytics Response

6 years ago

Thank you for your feedback! We are so happy to hear you've had a great experience. We'd love the opportunity to spend 15 minutes picking your brain on how we can continue to improve Postalytics. Please email us at [email protected] to set up a time!

Verified Reviewer
Verified LinkedIn User
Accounting Software, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Postalytics Is Great!

5.0 6 years ago

Pros:

It has an easy to use and learn design interface and the support is supurb.

Cons:

Getting the initial settup done can be a bit tedious, but the support is great, so it's not so bad.

Postalytics Response

6 years ago

Thank you for your feedback! We are so happy to hear you've had a great experience. As a fast growing start up, we are always looking for ways to enhance both the product and our overall customer support. We'd love the opportunity to spend 15 minutes picking your brain on how we can continue to improve Postalytics. Please email us at [email protected] to set up a time!

Rachel
Director of Content in US
Health, Wellness & Fitness, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Increased effectiveness of drip campaigns

5.0 5 years ago

Comments: We used Postalytics to target visitors to specific pages on our website and sent them a VIP offer in the mail for a related service. We experimented with a few different campaigns and enjoyed watching the return.

Pros:

Love how customizable Postalytics cards are! You can change your target audience, design, CTA, etc all with a simple click. Makes it so much easier to send drip campaigns and increase their success.

Cons:

The website interface is not the most intuitive. We had to play around with it quite a bit before we were able to settle on a design.

Postalytics Response

5 years ago

Rachel, thank you for the review! The ability to use direct mail in drip campaigns is one of the really cool new use cases for direct mail that Postalytics helps customers deploy. The tool is evolving and growing rapidly, and we're working hard to make the interface easy and intuitive. We'll keep you up to date on software updates & look forward to seeing more great campaigns in the future!