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Black Crow AI
What Is Black Crow AI?
Black Crow AI is a Shopify tool that uses machine learning to predict shopping behavior patterns to efficiently acquire and retain more customers across digital marketing channels.
The platform enables eCommerce brands to manage customer data, personalize customer relationships across marketing channels, create email and SMS lists through more opt-ins, and more. Key features include privacy-friendly tracking, customer tracking, and user recognition.
Key Benefits:
- Grow email and SMS lists through more onsite opt-ins.
- Increased abandonment email/SMS flows.
- Better personalization and customer-journey identification.
Who Uses Black Crow AI?
Shopify-powered (non headless) DTC brands.
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Reviews of Black Crow AI
Great Product for Incremental Lift Results
Comments: Been a great experience and would recommend and have recommended to others. Enjoy that they're constantly trying to improve the product and allow for different use cases.
Pros:
The team was great in implementation and showing what BCAI could do. They graciously extended their trial period for us so we could fully understand the product and how it would impact our bottom line. We definitely can see the benefits of using BCAI in our advertising and marketing.
Cons:
There's not much that we don't like. We see incremental lift for our Meta marketing and so as long as it pays for itself we are happy to continue using. We haven't really seen any major benefit from BCAI on Snap or TikTok but maybe that's just us.
Black Crow
Comments: The reps at Black Crow AI are incredibly helpful, making the experience truly excellent!
Pros:
I enjoy using Black Crow AI because its advanced capabilities provide efficient analysis of textual data, leading to valuable insights that enhance customer engagement, fraud detection, and decision-making processes.
Cons:
sometimes hard for me to understand data
Good foundation for next-level segmentation
Pros:
The added visibility that then I can turn into campaign/flow action has been game-changing.
Cons:
The learning curve with our entire team took some time where we were paying for the solution without fully leveraging it.
Black Crow Review
Pros:
It helps make informative decisions. It allows platforms like Meta to compete with high ROAS channels like Google. It allows us to scale spend to other platforms.
Cons:
Black Crow isn't paired with the CTV channel we use, MNTN.
Awesome team, innovative technology
Pros:
Black Crow has been extremely valuable in helping us navigate changes in IOS privacy.
Cons:
Nothing at the moment stands out. We'd like to see them fill more service areas in the future.
Fantastic platform!
Pros:
Capturing more customer emails and generating more revenue through abandoned browse/cart email flows.
Cons:
It's still early but we have found no cons thus far.
Great company
Pros:
I rarely write reviews, but Black Crow has amazing customer service and they truly make it a no-brainer for your business to implement their software. Plenty of software solutions promise results without much to back it up - but Black Crow proves their ROI and lets the results speak for themselves. I have referred multiple businesses and will continue to do so!
Cons:
Not much that I can even think of - it's been great to work together.
Black Crow Review
Comments: It's been a good, smooth experience, that overall seems beneficial.
Pros:
It was easy to work with their team to get things up and running.
Cons:
It can be a little difficult in determining a realistic attribution.
