17 years helping Canadian businesses
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Sfax
What Is Sfax?
Ready to deploy fax over IP software built for scalability and reliability. Consolidate your faxing and never lose another fax. Easily integrate with other software solutions. Knowledgeable support. Virtual or appliance based solutions. Axacore is a core technology provider that's been in business for nearly 20 years. Award winning software solutions built for the enterprise.
Who Uses Sfax?
We serve all industries with paper intensive processes included healthcare, legal, finance, telecommunications (carriers), and others.
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Reviews of Sfax
Sfax is one of the best fax servers available.
Comments: Excellent experience. Simple, Intuitive Interface. No unnecessary extras.
Pros:
Very easy to use and it integrates nicely with other software we use.
Cons:
Extra steps needed to create contact, but not many.
Alternatives Considered:
User friendly
Pros:
Very user friendly software. Also love that there is a driver option to print straight to Sfax.
Cons:
Only con is that it’s a little expensive. It’s one of the best faxing softwares out there but the monthly license fee is pretty steep
Difficulty sending faxes
Comments:
I am a solo practitioner with over 40 years in practice. I have an extremely busy psychotherapy practice. I book between 30 and 40 appointments a week! And , I have never before bothered reviewing any online organization. But, this is different. If I can save any of you from wasting your time with this service it will be worth it.
I had great difficulty sending faxes. Whenever I clicked on "compose fax" all I would get was my in box. I had to play with it for 5min just to get to the fax cover page. Then, finally when I got tired of playing with it I decided to call for tech support. I spoke to Alina. I told her I was using Chrome. All my stuff is on Chrome.
The tab which was supposed to be "Compose Fax" had my name and fax number superimposed on top of it. So when I clicked on it all I got was my inbox. She was unable to help me correct the problem! She also said she had other users complaining of the same problem and spoke to the support team and none of them could correct the problem either. So, this is totally unacceptable! I will switch to a another provider of fax service as soon as I can spare the time.
Pros:
It was the first one I saw when looking for a HIPPA compliant fax
Cons:
Support was unable to solve my problem and I now need to spend my time researching another provider, setting it up, and notifying all the insurance companies of my new fax number. It is a time sink! Don't waste your time on this system!
Slow
Pros:
user friendly, I did like the que part after you sent a fax but it just didn't go anywhere. Signing up was easy. Just not efficient to use.
Cons:
EXTREMELY SLOW. It had taken 1:45 to send a fax. to let me know that the fax had FAILED. Then it took another 45 min to finally go thru. Contacted customer service I was told that if someone else is using the same fax number then the first user will complete their fax before the next.
