17 years helping Canadian businesses
choose better software

What Is ReferralMD?

Are you using the latest technologies to make patient lives easier throughout their care journey? With ReferralMD you can improve patient access and engagement. Embed our appointment portal into your website so patients, family, and primary care offices can schedule appointments without leaving your website. Send Patient instructions for pre and post appointment care. Send reminders via text. Send follow up communications like surveys and instructions and scheduling reminders.

Who Uses ReferralMD?

A comprehensive referral management solution that helps healthcare providers with online patient intake and registration, appointment reminders, eConsults, CRM, analytics, and AI fax management

ReferralMD Software - Referral Management
ReferralMD Software - Online Scheduling
ReferralMD Software - Mobile Scheduling
ReferralMD Software - Appointment Reminders
ReferralMD Software - Healthcare CRM

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Reviews of ReferralMD

Average score

Overall
4.6
Ease of Use
4.6
Customer Service
4.8
Features
4.2
Value for Money
4.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
60%
4
40%
Ron
Ron
DSRIP IT Project Manager in US
Verified LinkedIn User
Health, Wellness & Fitness, 1,001–5,000 Employees
Used the Software for: 1-5 months
Reviewer Source

The best referral management system out there

5.0 6 years ago

Comments: Referral leakage

Pros:

*All information being stored in one place allowing the referral loop to be successfully closed. *Capability to interface with EHR system

Cons:

Default reporting could be more detailed but the has been open to request given

Venu
Manager in US
Information Technology & Services, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

One of the best when it comes to referal management systems

4.0 5 years ago

Pros:

All the information being stored in one place is really helpful and the product itself is easy to use.

Cons:

The only con is that the patients have to be entered in manually.

Danielle
Rev manager in US
Hospital & Health Care, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Good

5.0 3 years ago

Comments: It’s easy to use and affordable. It very many of any complainys

Pros:

The product is easy to use and affordable. People seem to like it and have no complaints or bug/software issues

Cons:

I really can’t think of any cons regarding this product. It seems to work pretty well and my staff seems to have no issue

Isabel
Manager in US
Hospital & Health Care, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

Manager

4.0 6 years ago

Comments: Still working on improving.

Pros:

easy access to locating referrals scanned

Cons:

Does not alert when a duplicate patient is being entered. Have to add all the patients in manually

Zoe
Director, Care Coordination Initiative in US
Hospital & Health Care, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Excellent product and great support

5.0 6 years ago

Comments: We have gained better insight into our referral volume, processing times, appointment wait times, no-show rates, etc. This provides us the opportunity to conduct targeted quality improvement to enhance patient access and satisfaction.

Pros:

Improved communication and tracking for referral management.

Cons:

Would like to have the ability to share appointment information with patient (we understand that this functionality is under development).