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What Is AiM?

AiM is a facility and asset management solution (aka Integrated workplace management system or IWMS software) that's ideal for large organizations managing many buildings. The system addresses real estate and property management, space management, operations and maintenance, capital planning and project management, energy management and more. The complete ReADY-AiM-Go product suite includes a customer engagement portal (ReADY) and a series of role-specific apps for use in the field (Go).

Who Uses AiM?

Enterprise asset management solution for public sector organizations including colleges and universities, state/local/federal government, K12 school districts, and more.

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Reviews of AiM

Average score

Overall
4.0
Ease of Use
3.3
Customer Service
3.0
Features
4.3
Value for Money
3.0

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
25%
4
50%
3
25%
Verified Reviewer
Verified LinkedIn User
Higher Education Software, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

AiM has impressive capabilities and a difficult front end.

4.0 7 years ago

Comments: Excellent asset and work order management.

Pros:

What I like most is the detail I can go into regarding work orders. The amount of filtering and searching you can do is impressive. Setting up queries allows me to automatically see what work is pending for a given day and helps me manage products and keep my employees accountable.

Cons:

The biggest challenge is learning to use it initially. The UI is not very intuitive and even when things are explained to me, I often have a hard time recreating it later.

Bruce
ACPOE in US
Higher Education Software, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

User frendly

5.0 6 years ago

Comments: Keeping track of work orders and work in progress and completed.
Very easy to look up old requests and sub divide categories

Pros:

Very easy to use (after using system for 1-2 weeks)

Cons:

It take everyone 1-2 weeks to get used to a new system if they had an old system. The change can be hard for some people

Jacob
Director of Operations in US
Education Management, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

AIM is a fully functional CMMS with plenty of features and add-ons to fit large organizations

3.0 7 years ago

Comments: This is a strong CMMS software that meets all the core requirements for a maintenance organization.

Pros:

AIM is a strong piece of software capable or organizing large quantities of maintenance and construction related activities into a single system. It has many additional modules that can help with growing organizations, or can be added later as organizations become more data-driven. Assetworks provides reasonable customer service and is willing to host the server if needed.

Cons:

The system feels a little klunky and most new users take a while to figure our how to navigate the system. Some of additional modules seem a little expensive for the value they bring. The nomanclature within the back-end of the system can be confusing but IT people will catch on quickly as the database is organized fairly well.

Cory
Cory
Director of Campus Services in US
Verified LinkedIn User
Higher Education Software, 1,001–5,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Not worth the money

4.0 6 years ago

Pros:

Could do almost anything that I needed as a facility director.

Cons:

Way too many clicking! Had to click and check off too many steps in order to complete and close a work order. VERY expensive and not worth the money.