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SolarWinds Service Desk vs OMNITRACKS
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Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
US$39.00/month
Not provided by vendor
Ideally suited for companies of any size, anywhere, with sophisticated IT organizations looking to deliver superior service to their internal customers (employees & internal other requesters).
IT services companies
- Alerts/Escalation
- Asset Tracking Software
- Assignment Management
- Customizable Reports
- Dashboard Software
- Issue Scheduling
- Knowledge Base Management
- Project Management Software
- Support Ticket Management
- Ticket Management
- Alerts/Escalation
- Asset Tracking Software
- Assignment Management
- Customizable Reports
- Dashboard Software
- Issue Scheduling
- Knowledge Base Management
- Project Management Software
- Support Ticket Management
- Ticket Management
- Cloud-based
- On-premise
- Cloud-based
- On-premise
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat
