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Sage Intacct
What Is Sage Intacct?
With all your financial and operational data in one place, Sage Intacct's best-in-class multi-dimensional visibility of your income statements, balance sheet, or your statement of cash flow and more, enables you to slash time spent checking the accuracy of your financial data so you can start making strategic decisions that will impact your business. Reach peak performance with fast answers for confident decision-making.
Who Uses Sage Intacct?
Best for growing organizations exceeding $5M in annual revenue seeking robust cloud accounting/financial software for real-time reporting & automation to streamline operations & support scalability.
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Sage Intacct
Reviews of Sage Intacct
Transforming Financial Management with Precision
Comments: My overall experience with Sage Intacct has been nothing short of exceptional. The program has significantly streamlined our financial management processes, reducing manual effort and minimizing errors.
Pros:
Sage Intacct has become the backbone of our financial management operations. The program's robust accounting and reporting capabilities are outstanding. I appreciate the flexibility it offers in creating custom financial reports, providing a tailored view of our organization's financial health.
Cons:
While Sage Intacct excels in financial management, enhancing the mobile app's features for on-the-go access would be beneficial. Adding more comprehensive functionalities such as invoice approvals and expense tracking on the mobile platform would improve accessibility and flexibility.
OK but not a great fit for smaller businesses and nonprofits.
Comments: We bought the system as a solution that was able to integrate with other software we use. We continue to use the system - but partially because installing another system is so labor and cost intensive. Staying with the "devil we know" has been our course of action. My relationship manager is very supportive.
Pros:
It is a robust and well designed system. I has far more features than we would ever use.
Cons:
Many updates actually are not helpful to us. They don't have a "less robust" option for smaller businesses. Product support is spotty, especially when it comes to API integrations. And some things are very hard to do in Sage Intacct, that were actually quite simple back in Sage Peachtree.
Sage Response
4 months ago
Hi Andrea, we appreciate your feedback on Sage Intacct. We're dedicated to improving our system to better suit the needs of all businesses, big and small. Your insights help us focus on what matters most to our users. Thank you for your continued support and for being a valued member of our community. Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
10+ year Sage Customer
Comments: We’ve been using Sage Intacct as our ERP for over 10 years and have greatly enjoyed the experience. As our business has grown significantly since the initial implementation, Sage Intacct has consistently remained our global financial system of choice throughout this journey.
Pros:
Robust multi-dimensional reporting capabilities. The reporting feature allows us to analyze financial data across various dimensions—such as departments, projects, and office locations.
Cons:
Occasional challenges with Sage Intacct's integration capabilities, particularly when syncing with other systems. For instance, we had issues during synchronization between Sage Intacct and Salesforce,
Sage Response
last month
Thank you for your review, Mike. We're delighted to hear that Sage Intacct's multi-dimensional reporting capabilities have been beneficial for your business. We appreciate your feedback on the integration challenges, particularly with Salesforce. It's great to know that Sage Intacct has supported your business growth over the past decade. If you have any further comments or questions, please let us know.
Director Operations
Comments: Our experience is OK. We spend more then needed since we cannot remove international currency and we never even used it. Support is just OK, as we are always referred to long articles when we just need simple instructions. The system is mostly user friendly outside of reporting.
Pros:
The ability to create your own views. I find the system to be pretty user friendly.
Cons:
The reporting module is very difficult and we can never get reporting support, always told we need to contact professional services for non-complex reporting that should be basic reports. And don't like having to log in to a site to submit cases, would rather email and be able to see the email history versus signing in to review the full case.
Sage Response
5 months ago
Hello Melissa, Thank you for sharing your experience with Sage Intacct. We're pleased to hear that the system's user-friendliness and the ability to customize views meet your needs. We understand the reporting module has been a challenge and want to assure you that we are focused on improving this aspect. Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
Sage - Their best software for a while
Comments: Veyr pleased with what i have seen so far.
Pros:
This is a great solution for larger businesses
Cons:
Not a lot to dislike about this one, great software for me
Sage Response
3 months ago
Hi Steven, Thank you for your positive review of Sage Intacct. We're thrilled to hear that it has been a great solution for your business and that you're pleased with what you've seen so far. It's wonderful to know that our software meets your needs and expectations. We appreciate your feedback and are glad you found the demo impressive. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
Alternatives Considered:
Sage Intacct Grows With Your Company
Comments: Sage Intacct helps us close our books within our required reporting deadline of workday 5. Using integrations allows us to eliminate manual work. In addition, it is scalable so it can grow with us. No solution is perfect and others were researched prior to our decision to implementing Sage Intacct and we believe we made the right choice in selecting Sage Intacct
Pros:
I like the way that other programs, ADP Payroll and Ramp Visa integrate into Sage Intacct. That saves a lot of time.
Cons:
I dislike how deposits are posted in the general ledger. For example: If there's a deposit that contains multiple payments and the total deposit amount is not reflected in the Cash GL but it is posted by individual invoice line items. If a deposit of $20,000 contains 20 checks ( or credit card payments) from vendors that are paying multiple invoices (for this example, 5 invoices for each payment) the deposit total of $20K doesn't appear as a single debit to the Cash, GL account but 100 lines appear on the Cash GL.
Sage Response
4 months ago
Hi Angela, it's wonderful to hear how Sage Intacct has been growing alongside your company and that our integrations are saving you valuable time. We understand your concerns about the deposit postings and are continually refining our features for clarity and ease. Your feedback is crucial to our improvement, and we're grateful for your support. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
Alternatives Considered:
Solid Product, Flexible but Unduly Complicated Reporting
Comments: Overall, I am generally pleased with the working version of Sage Intacct that I have, but it has been an arduous journey to get here. I would recommend that you are careful with your implementation partner as many headaches can be avoided with a thoughtful, thorough cutover.
Pros:
I like the flexibility that Sage gives me in terms of reporting and I like the accounting I can assign to department heads for approval of their spending.
Cons:
I think there is a complexity to the reportage that is unnecessary. The account group structure is difficult to navigate and must be maintained diligently if your chart of accounts changes.
Sage Response
4 months ago
Hi Gary, we're so grateful for your review and are glad that Sage Intacct's flexibility has been beneficial for your reporting needs. We acknowledge the complexity you've mentioned and are constantly working to streamline our processes. Your feedback is invaluable, and we're here to support you every step of the way. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
Fantastic App for Financials
Comments: Fantastic application for real time financials.
Pros:
We love the ability of our Directors to see real time financials
Cons:
We had to give copious amounts of training to our teams
Sage Response
last month
Hi Kenny, Thank you for your fantastic review! We're thrilled to hear that Sage Intacct's real-time financials have been beneficial for your Directors. It's great to know that our application has been a valuable tool for your organization, even though it required extensive training for your teams. Thanks, Bethany McDermott - Sage Customer Marketing Manager, Reviews
Powerful Financial Management tool
Comments: It is an excellent tool for financial management. Since it is a cloud-based app, the users can access their financial data from anywhere, facilitating remote work.
Pros:
It helps in the automation of repetitive tasks like invoicing, expense management & consolidations. I also like the ease of getting all the Financial reports for any data driven decisions.
Cons:
Cost of the application is a bit at higher side. Also, the team who are using this app may need additional training to familiarize with the software.
Sage Response
4 weeks ago
Hi Anitha, Thank you for your review. We're thrilled to hear that Sage Intacct helps with automating repetitive tasks and provides ease in generating financial reports. We understand your concerns about the cost and the need for additional training, and we appreciate your feedback. Please get in touch with our customer support team to see how we can help. Bethany McDermott - Customer Marketing Manager at Sage
Highly Recommend Sage Intacct
Comments: Overall, I would highly recommend Sage Intacct. It is easy to use and provides us what we need to keep business moving smoothly.
Pros:
I like the ease of use. Everything works smoothly and it is so easy to fix an issue if something was done in error. The reconciliation function has allowed us to become much more efficient with our month end process - what used to take us roughly 5 days now takes us 1 day!
Cons:
I cannot think of anything that I do not like about Sage Intacct. It really works well for our business needs.
Sage Response
3 weeks ago
Hi Anna. Thanks for taking the time to leave us this wonderful review! We love hearing that Sage Intacct is working so well for your business needs and has drastically helped you reduce processing time. Anna Parker - Customer Advocacy Executive
Alternatives Considered:
Great for Small Company.
Comments: Grea experience - importing data when we converted was easy. Recommendation for a Consultant for complex bridging was a good experience.
Pros:
Ability to upload data. Used a great deal for Journal Entries and Input from Sales Software.
Cons:
The approval of Payables link doesn't take Approvers to the proper Company level.
Sage Intacct Can Change Your Life
Comments: Overall I love the Sage Intacct product. If I know of anyone looking for new software, I tell them that this is the product to get and have. I'm constantly looking at the additional modules that are being added on and built upon to see how we can utilize it for our businesses. Our organization is comprised of roughly 30 different entities, most of which have similar ownership, but they're in very different industries, and Sage helps us keep it all together on one platform and gives us everything we need in order to handle all that we do.
Pros:
They're constantly investing in making their product better based on what their users are telling them that they need or want to see. There seems to be no limit on what they will do to make sure that everyone that uses their product is satisfied.
Cons:
We had a period of time when things were just out of control in our finance offices, and reviewing the release notes wasn't even a blip on anyone's mind as a priority. Turns out that while we were losing our minds, features were rolled out that might have helped us that we missed because we didn't review the release notes, and they were features that needed added to a role to even see them or know they existed if you didn't review the release notes. More than likely an "us" problem more so than a Sage problem, but if we had known that was possible, it might have changed our "priority" thinking.
Alternatives Considered:
Still beginners but growing into Sage
Pros:
It will accommodate our organization for many years to come. We are able to automate processes and we are learning how to use features in Sage at a deeper level.
Cons:
Our implementation was rough, but we have spoken to many who had lovely integrations and deployments! Speak up if you feel like your implementation team is just going through the motions.
Alternatives Considered:
Don't understand the hype
Comments:
We bought a canned package for our industry which was supposedly pre setup out of the box. It wasn't, many of the functions are still not working such as ASC 606 Deferred Revenue. The implementation was a disaster and we are still fixing bugs so it is not working anywhere near the way it should.
The represented integrations turned out not to exist.
Also functionality which to me should just be part of the package are not and it seems when you bring it to their attention all they want to do is upsell you a support package to fix what should be integral to the package already.
Very disappointed if I had to do it over probably would have kept looking and not made the switch.
There were so many misrepresentations as to functionality and integrations it wasn't worth it.
Pros:
Ability to extract Data for reporting purposes
Cons:
The functionality is quite frankly poor at best. The user interface in 1980's.
Our Awesomeferrical Cloud accounting and expense tool.
Pros:
It easily automates our finance and accounting processes. The user interface is so easy and userfriendly for us to use.
Cons:
So far we can not complain of a dislike.
Sage Response
5 months ago
Thank you, Solomon, for the excellent review! We're thrilled that Sage Intacct has automated your finance processes and that you find the interface user-friendly. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
An essential tool for everything finance related
Comments: A smooth well organized experience with frequent updates that make the user experience even better than before.
Pros:
Sage is packed to the brim with features. Everything is organized neatly, and it is easy to run reports for very specific details. If there isn't a report in the system that you need, chances are you can create it.
Cons:
The user interface can be a bit bland. It could use a fresh coat of paint to look more modern.
Sage Response
5 months ago
Thank you for your review, Nicholas. We're thrilled that Sage Intacct's robust features meet your finance needs. We appreciate your feedback on the interface and are always working to enhance user experience. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
Long Term Care Intacct User
Comments: Implementation was a little rocky, but to be expected. Using it day to day is very functional and productive. It is a very broad accounting product that can be used in multiple businesses.
Pros:
The modules offered and their ease of use.
Cons:
The customer support. Like many software companies these days, they want you to try and solve your own issues using their help guides. The personal touch is missing from customer service.
Sage Response
5 months ago
Thank you for your candid feedback, Brandon. We're glad to hear that Sage Intacct's broad functionality and ease of use are meeting your diverse business needs. We acknowledge the importance of personal touch in customer support and are continually working to enhance our services. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
Easy to learn
Comments: I enjoy it. It makes my day to day work easier and streamlined.
Pros:
The program is very easy to use. It does everything that I need it to do.
Cons:
Anytime I've had a problem it was very difficult to get any customer support
Sage Response
5 months ago
Stephanie, we're glad to hear that Sage Intacct has streamlined your daily work. We apologize for any difficulty you've faced with customer support and are committed to improving your experience. Thank you for your feedback and high rating. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
Sage is great but pricey
Comments: We use Sage for the accounting platform. It integrates well with our other software.
Pros:
Easy to use and navigate. Most things are easy to figure out on your own but if you can't, the help button directs you to the answer.
Cons:
The price--increases each year are very large.
Sage Response
5 months ago
We appreciate your positive review, Tracy. It's great to know that Sage Intacct's user-friendly design and seamless integration are adding value to your operations. We understand concerns about pricing and strive to balance cost with the high-quality service we aim to provide. Thank you for choosing Sage Intacct. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
Sage In Fitness
Comments: Overall everything runs great. We recently starting using the upload option for Accounts Payable, and it truly is a time savor!
Pros:
Easy to use and explore new fields when released.
Cons:
Little updates that prolong certain tasks.
Sage Response
5 months ago
Michelle, it's wonderful to hear that Sage Intacct's ease of use and the new upload option for Accounts Payable have been beneficial for your team. We're committed to continuous improvement and appreciate your patience with the updates. Your feedback is instrumental in helping us streamline processes and enhance user experience. Thank you for choosing Sage Intacct and for your constructive insights. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
Sage is Essential to our Company
Pros:
Sage allows our company to know "real time" where we are financially. This allows each of our departments to track their spending against their budget and know if they have the ability to spend or hold back. Our [sensitive content hidden] can view a variety of reports that were easy to create, to give him an overall perspective of the company.
Cons:
The price is steep, but the detail we get and the ease of use has made this the best product we have found.
A Great Accounting Solution For Business
Pros:
I like that Sage Intacct is a cloud accounting solution that is cost effective and scalable. It helps to streamline financial management.
Cons:
No regrets as Sage Intacct is and has been amazing.
Sage Response
4 months ago
Hi Lucia, Thank you for your positive review! We're thrilled that Sage Intacct has been effective and scalable for your business. Your feedback on streamlining financial management is greatly appreciated. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
Sage Intacct: A Reliable Accounting and Financial Management Software
Pros:
The capabilities of Sage Intacct are incredible. Sage Intacct has been impressive and easy to use. It has been the best accounting and financial management tool.
Cons:
The features of Sage Intacct are incredible. No cons about Sage Intacct.
Sage Response
5 months ago
Thank you for your review, Carla. We're ecstatic to hear about your positive experience with Sage Intacct's capabilities. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
Sage Review
Pros:
Easy to use accounting software and functions.
Cons:
There could be a better way to track changes made.
Sage Response
5 months ago
Thank you for your feedback, Jess. We're glad you find Sage Intacct user-friendly and we're actively exploring ways to improve change tracking for an even better experience. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
Sage Intaact makes life easy
Comments: My overall experience has been 10/10. I don't even remember having to learn Sage since it's so user intuitive.
Pros:
Customizable features throughout the platform, allows my team to all implement measures to help ourselves specifically and we can share these customized aspects together to hone the platform to what we need as a whole.
Cons:
Our Fixed Asset module is a little bothersome compared to the rest of the platform's features, but it in no way takes away from what Sage provides as a whole.