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Explore alternatives to Amazon Connect that are most similar in terms of key features and benefits. Review the following Amazon Connect alternatives to see if there are any Amazon Connect competitors that you should also consider in your software research.
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Genesys Cloud™ unifies customer and agent experiences across phone, email, chat, text and social channels.
Communication platform that allows users to schedule video/audio calls with their teams around the world
Talkdesk is intuitive, cloud-based contact center software with advanced features, comprehensive reporting and seamless integrations.
Twilio Flex is the first fully programmable cloud contact center platform that gives companies complete control of their contact center
Avaya UCaaS helps creates natural connections, whether human or digital, across all communication channels.
Enable your agents to deliver a better customer experience and provide faster resolutions with RingCentral Contact Center.
Online ITSM Service Desk with Incident, Problem, Change, Release & Asset Management, in addition to powerful ticketing & automation
Learn more about Freshservice
The worlds #1 customer service platform, empowers every service employee with the innovative tools, and unified data.
With 20 years exp., placing 1Bn+ monthly calls, Convoso delivers the highest contact & connect rate. 20% off annual plans!
Open source call center software w/ outbound predictive dialer. Also handles inbound & manual calls as well as email and web chat.
Our call center software boosts efficiency with predictive dialers, intelligent routing, multi-CRM integration and real-time analytics.
Learn more about DialedIn CCaaS
JustCall: All-in-one business platform for calls, texts, emails & WhatsApp. Automate workflows with AI and scale effortlessly.
A full-suite of contact center tools & reporting to coordinate your communications across marketing, sales, & customer service teams.
Learn more about CallTrackingMetrics
XCALLY is an innovative omnichannel communication solution designed to manage Customers’ relationship in a simple way.
Leading provider of AI-powered omnichannel cloud contact center software.
Popular comparisons
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- Amazon Connect vs XCALLY
